Job Title : Desktop Support
Location : 350 Collins Rd NE building 120, Cedar Rapids, IA 52498
Duration : 12+ months Contract (with possible extension)
Job Description :
- Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
- Provide support on various laptop, desktop and tablet running Win 7 / 10 / 11
- Refresh IMAC
- Imaging, Refreshes
- Experience in performing warehouse duties
- Need expertise in troubleshooting, Incident work
- Understanding the impacts of Active directory and domains would be helpful and data migration too.
- Installation, configuration and maintenance of windows, hardware’s and software’s.
- Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)