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Desktop Support

Desktop Support

Artech LLCCedar Rapids, IA
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Job Title : Desktop Support

Location : 350 Collins Rd NE building 120, Cedar Rapids, IA 52498

Duration : 12+ months Contract (with possible extension)

Job Description :

  • Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
  • Provide support on various laptop, desktop and tablet running Win 7 / 10 / 11
  • Refresh IMAC
  • Imaging, Refreshes
  • Experience in performing warehouse duties
  • Need expertise in troubleshooting, Incident work
  • Understanding the impacts of Active directory and domains would be helpful and data migration too.
  • Installation, configuration and maintenance of windows, hardware’s and software’s.
  • Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)
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Desktop Support • Cedar Rapids, IA

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