Customer Success ManagerOakland, CA

Customer Success Manager

We are innovators. We are culture-builders. We are Bee Genius.

Join the team that's building the future of work, today.

Come join the company building the future of work.

Who We Are : At Bee Genius, we thrive on innovation and pushing the boundaries and we are pushing the boundaries of what's possible in the HR-Tech sector. Our diverse team brings together a wealth of knowledge and experience, working collaboratively to tackle complex challenges and drive meaningful impact for organizations that hire (and that means everyone). As we continue to grow and evolve, we are seeking talented individuals who share our vision and are eager to make a lasting impact in the world of technology. We invite you to apply and start building tomorrow's teams today!

Job Description : We are looking for a passionate and customer-centric Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving customer success.

Responsibilities :

• Serve as the primary point of contact for assigned customer accounts
• Understand customer needs and objectives to provide tailored solutions
• Conduct regular check-ins and QBRs to assess customer satisfaction and address concerns
• Provide product demonstrations and training to customers
• Collaborate with cross-functional teams to resolve customer issues and escalations
• Identify opportunities for upselling and expansion within existing accounts

Requirements :

Salary Range : $70,000 - $100,000 per year

Please note that the provided salary ranges are estimates and can vary based on factors such as location and candidate experience.

Not sure if this is the right fit for you? We welcome proactive resumes and we'll be in touch should a strong-matching position become available.

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