Remote Customer Service Representative

Job Opportunity At Summit Racing Equipment

There's more to Summit Racing Equipment than our huge selection and everyday low prices. We're a team of enthusiasts who are passionate about customer service. We're looking for performance-driven individuals with a genuine desire to provide the best experience possible to customers and coworkers alike. If you possess outstanding communication skills, a positive attitude, and a great work ethic, we have the job for you. Plus, you'll work from the comfort of your own home!

When you join our team, you'll enjoy a positive, productive atmosphere and a people-first approach to businesscustomers, coworkers, and community are at the center of our team members' decisions and actions. You also get great benefits like paid time off, a generous employee discount, a 401K program, and more. If this sounds like the right fit for you, let us know!

Candidate must reside in Florida, Georgia, Ohio, Tennessee or Texas!

Pay : Starting base rate is $14.00 with potential to earn up to $17.50 based upon automotive knowledge / education.

Schedule & Training : Regular Full time, M-F 3 : 30P - Midnight EST with rotating Tues, Wed, or Thurs off including every other Saturday 9A - 5 : 30P EST. First 7 weeks will be paid, remote on-the-job training that will be scheduled M-F 12 : 30P - 9P EST. Once out of training program, overtime will be required during peak times.

Duties to be performed :

• With company provided equipment, you must be able to provide excellent customer service utilizing our desktop application, Talkdesk. All calls are inbound, that will consist of the following or more : shipping, returns, warranties, damaged or missing parts, refunds and package tracking.
• Other duties to be assigned as needed.

Skills and Abilities Needed :

Experience / Education Required :

We work together to take care of our customers, our communities, and each other. When you join the team, you'll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you're passionate about providing the best experience possible to our customers and to your fellow team members, you're in the right place.

Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.