Senior Solutions Engineer, Client Development - (Remote)

US Job Description

Firm Information

Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters.

Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities.

Position Summary

The Senior Solutions Engineer in Client Development will serve as a senior leader and trusted advisor, bridging the gap between client business needs, legal practice demands, and advanced technology solutions. This role combines the expertise of a solutions architect, sales engineer, and business transformation strategist, with a strong grounding in litigation support and corporate legal projects.

The successful candidate will lead initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. They will not only design and deliver sophisticated solutions but also facilitate client workshops, lead global training programs, capture and integrate client feedback, and support business development through technical sales enablement.

With 7-10 years of experience in consulting, legal technology, or adjacent industries-and a proven record in litigation support, corporate legal operations, and technology-enabled process transformation-this individual will drive high-impact outcomes for both clients and the firm.

Job Duties and Responsibilities

• Client Engagement & Strategic Advisory
• Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions.
• Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy.
• Serve as a facilitator of client feedback loops, ensuring insights from litigation and corporate legal users inform product design and service delivery.
• Support business development efforts as a sales engineer, demonstrating solution capabilities for litigation support, regulatory risk, and transactional efficiency.
• Product Enablement, Demonstration & Training
• Design and deliver advanced, tailored demonstrations of legal technology platforms-including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications.
• Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals.
• Partner with product vendors to refine offerings based on litigation and corporate law client requirements.
• Process Mapping & Business Transformation
• Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows, corporate contracting processes, and matter management systems.
• Apply expertise in process mapping methodologies to design scalable, repeatable solutions for corporate and litigation functions.
• Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance.
• Project Leadership & Delivery
• Oversee complex, multi-workstream engagements across litigation and corporate legal projects.
• Provide leadership to cross-functional project teams, including Analysts, Architects, and Managers.
• Deliver executive-level communications and updates to senior client stakeholders, including GCs, CLOs, and litigation department heads.
• AI and Technology
• Drive implementation of AI and GenAI platforms tailored to litigation and corporate legal use cases.
• Identify opportunities for AI-assisted litigation strategy, workflow automation, and corporate transaction support.
• Operational Excellence & Team Leadership.
• Mentor junior team members and foster a culture of , collaboration, and legal domain excellence.
• Represent the firm as a thought leader at client events, industry conferences, and forums on legal technology in litigation and corporate practice.

Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time.

Requirements

Education : Bachelors degree in Business, Computer Science, Industrial Engineering, Data Analysis, or related field required. Advanced degree or certifications (e.g., PMP, Lean Six Sigma, AI / ML, e-discovery certifications, IACCM for CLM) strongly preferred.

Experience :

7-10 years of professional experience in consulting, legal technology, or business transformation roles.

Significant experience delivering litigation technology solutions (e-discovery, case / matter management, analytics) and corporate legal technology solutions (CLM, governance, compliance).

Demonstrated expertise in sales engineering, client training, process mapping, and leadership.

Track record of implementing and scaling AI, CLM, and legal operations technology platforms.

Skills :

Exceptional written, verbal, and presentation skills; comfortable engaging with executive and attorney audiences.

Deep knowledge of litigation workflows, corporate contracting processes, and legal operations best practices.

Expertise in workshop facilitation, client engagement, and global training delivery.

Strong analytical, project management, and leadership capabilities.

Other

Supervisory Responsibilities : May lead cross-functional teams and provide mentorship to junior staff.

Equipment To Be Used : Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, ePersonal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc,

Essential Job Functions :

Working Conditions : Works remotely. Occasionally called upon to work hours in excess of your normal daily schedule. Travel may be necessary to attend meetings or support client engagements.

Pay Ranges :

This represents the presently-anticipated low and high end of Reed Smiths pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.

Pittsburgh, Houston, Dallas, Atlanta : $145,000 - $170,000

Employee Benefits Overview

Our comprehensive benefits package includes :

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan.

Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.

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