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Manager, Solutions Architecture (Digital Healthcare)

Manager, Solutions Architecture (Digital Healthcare)

TELUS DigitalDurham, NC, US
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Manager, Solutions Architecture (Digital Healthcare)

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Job Overview

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas : Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

Location & Flexibility

Our Managers in Solutions Architecture are an integral part of our Commercial team at TELUS Digital. To ensure the SA Manager can maximize their impact, we are prioritizing candidates who are willing to maintain a weekly in-office presence in a hybrid capacity (Tuesdays, Wednesdays, and Thursdays) in one of our offices : Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA.

We are open to considering US-based remote candidates for this opportunity as well.

The Opportunity

As a Manager, Solutions Architecture in Digital Healthcare, you'll play a key role in bridging the gap between pre-sales strategy and project delivery. Drawing on your deep knowledge of healthcare systems and technical delivery, you'll help shape, architect, and launch impactful solutions that align with client and executive partner goals.

You'll engage with prospective healthcare clients to explore how our capabilities can meet their unique challenges, lead architecture efforts for new engagements, and collaborate closely with delivery teams to bring client visions to life.

Responsibilities

  • Presale : Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about your project team's capabilities
  • Delivery : Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects
  • Subject Matter Expertise : Own a "technology vertical", encompassing solution design, platform selection, implementation support, and thought leadership
  • Roving Catalyst : Enhance existing project teams with architectural account-level guidance or specific subject matter expertise

Qualifications

  • Multi-platform familiarity, with expertise in one or more of the following :
  • Front-end mobile technologies (iOS, Android, Web / JS)
  • Backend cloud and / or enterprise platforms (AWS / Azure)
  • Content management systems, analytics platforms, and other 3rd party frameworks
  • Healthcare industry expertise - specialized knowledge of the healthcare ecosystem and the ability to highlight the importance of understanding healthcare-specific challenges
  • Candidates should be aware of current digital healthcare trends (AI / ML) and the broader healthcare ecosystem in order to effectively design innovative solutions for healthcare clients.
  • Deep understanding of the various stakeholders within the healthcare ecosystem (providers, payers, pharmaceutical companies, patients, regulatory bodies) and their unique needs.
  • Experience with software estimation, work planning, and building project plans within time / cost constraints
  • An eye for details and an ability to navigate ambiguity
  • Experience delivering software in an agency / client-service environment
  • Ability to clearly break down complex ideas to both technical and non-technical individuals
  • Experience having commercial conversations involving budgets and fees
  • Excellent verbal and written communication skills
  • What We'll Offer

  • Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums)
  • Life & Disability Insurance
  • 401K matching
  • Flexible paid time off & paid company holidays
  • Parental Leave
  • Employee Assistance Program (EAP)
  • And more!
  • USA Pay Range $170,000 — $185,000 USD

    Equal Opportunity Employer

    At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.

    J-18808-Ljbffr

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