Account Director, North America
Eutelsat Communications SAWashington, DC, United Statesjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionCommitment to Diversity & Inclusion : With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core : At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space. Work-Life Balance : We offer flexible schedules and hybrid / remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. Develop and implement strategic account plans to align with overall business objectives and maximize revenue potential in the LEO and GEO satellite connectivity markets. Identify and prioritize key accounts, ensuring focused efforts on high-impact opportunities. Assist in strategic planning, account management, and execution of key initiatives to ensure alignment with overarching company goals. Cultivate and maintain strong relationships with key partners and customers, serving as their primary point of contact for all needs and inquiries. Deliver tailored solutions, exceptional service, and proactive communication to foster long-term partnerships. Actively contribute to expanding the company’s presence within the satellite connectivity industry. Provide ongoing support to the distribution partner sales teams globally, equipping them with the resources and knowledge needed to drive success. Participate in trade shows, conferences, and events where our partners are active to strengthen relationships, showcase offerings, and explore new business opportunities. Collect and relay customer feedback to internal teams to inform continuous improvement in products, services, and processes. Advocate for customers' needs internally to ensure their expectations are met and exceeded. Develop and implement strategies to achieve revenue targets, including upselling and cross-selling additional products and services to existing clients. Meet and exceed key performance indicators (KPIs) by leveraging a consultative sales approach that prioritizes customer needs and delivers value-driven solutions. Collaborate closely with internal teams, including sales, marketing, product development, and technical support, to ensure seamless execution of partner / client initiatives and projects. Act as a liaison between customers and internal stakeholders to address issues, drive projects, and ensure alignment. Stay informed about market trends, industry developments, and competitor activities to identify opportunities and threats. Use market insights to inform strategic decision-making and provide valuable input into business planning. Monitor account performance data and prepare regular reports with actionable insights and recommendations for improvement. Maintain accurate sales forecasts, manage pipelines, and use CRM tools and other sales management systems to track progress and results effectively. Ensure all activities comply with company policies, contractual obligations, and industry regulations. Uphold the highest standards of ethics and professionalism in all client interactions. Act as a subject matter expert in LEO and GEO satellite technologies, providing guidance and insights to partners and customers. Represent the company at industry events, trade shows, and conferences to build relationships and enhance brand visibility. Effectively manage and resolve pricing or channel conflicts, ensuring fair practices across all partners and maintaining a balanced competitive environment. 10 years of experience in account management, sales, or business development within the satellite connectivity, telecommunications, or related industries. Bachelor’s degree in Business Administration, Engineering, Telecommunications, or a related field; an advanced degree (MBA or similar) is preferred. Deep understanding of LEO and GEO satellite technologies, connectivity solutions, and market dynamics. Familiarity with satellite distribution models, partner ecosystems, and emerging trends in the connectivity sector. Proven ability to develop and execute strategic sales plans. Strong track record of upselling, cross-selling, and consultative selling to address complex customer needs. Exceptional relationship-building skills with the ability to engage, influence, and collaborate with key stakeholders across diverse cultures and geographies. Experience in managing high-value customer relationships and fostering long-term partnerships. Ability to analyze market trends, customer feedback, and performance data to inform decision-making and improve business strategies. Proficient in using CRM tools (e.g., Salesforce) and other analytics platforms for reporting and forecasting. Excellent verbal and written communication skills, with the ability to craft compelling proposals and deliver impactful presentations to C-level executives. Fluency in English is required; additional languages, particularly Spanish or French, are a strong plus. Ability to understand and explain technical satellite connectivity solutions to non-technical stakeholders. Strong collaboration with internal technical teams to ensure seamless execution of customer projects. Background in one or more verticals — Mobility, Utilities, Disaster Recovery — with a well-developed portfolio of contacts and the ability to craft tailored strategies, build high-value partnerships, and drive adoption of satellite-based solutions.
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Account Director, North America
Country / Region : US
Connect with Eutelsat Group
Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.
As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.
With Eutelsat Group You’ll Get To :
- Pioneer the future of Space Technology
- Bring connectivity to remote frontiers
- Collaborate with customer-centric experts
- Embrace cultural diversity in our global team
In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.
Why Eutelsat Group?
Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology
Job Overview
We are looking for a highly skilled and driven Account Director, North America, with expertise in LEO and GEO satellite connectivity to join our team. This critical role will be instrumental in advancing Eutelsat OneWeb’s Connectivity business on a global scale.
If you are passionate about satellite technology and thrive in a fast-paced, results-oriented environment, we would love to hear from you!
What You’ll Do :
What You’ll Need :
Where You’ll Work :
This role is based in Washington, D.C. or anywhere on the East Coast of the United States with the flexibility to work remotely .
You’ll collaborate with a globally dispersed team while having the autonomy to manage your responsibilities from your preferred East Coast location. This setup allows you to work effectively with clients, partners, and internal stakeholders across different time zones while maintaining a strong connection to the team.
The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).
This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
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Account Account North America • Washington, DC, United States
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