Airline Customer Service Supervisor in Newark Airport Newark, NJ

Airline Customer Service Supervisor in Newark Airport

Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client / station manager to meet high quality standards.

Department : Newark, NJ (EWR)

Full-Time / Regular

Required Skills

Requirements and Skills Needed :

• Excellent leadership abilities
• Excellent organizational skills
• Excellent focus on customer and client satisfaction
• Excellent critical thinking ability and analytical skills
• Minimum 18 months airline operational experience preferred
• Minimum of very good rating on most recent evaluation
• Able to work under pressure of meeting extreme deadlines
• Able to communicate effectively, both verbally and in writing
• Able to solve daily problems and make quick decisions within the operation
• Thorough knowledge of airport operations (arrivals, departures, ticket counter)
• Good knowledge of airline reservations
• Must be flexible and able to promote positive attitudes from subordinates
• Computer software (Word & Excel), typing, and ticketing experience
• Occasional lifting of up to 70 lbs.

Basic Requirements :

Conditions of employment will be discussed during the interview process