Systems Administrator 2
M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.
The Systems Administrator 2 is responsible for the day-to-day management, maintenance, and support of the organization's IT infrastructure, including servers, virtualization, and other critical systems. This role involves configuring, troubleshooting, and ensuring the reliability, security, and performance of systems and services. The Systems Administrator will collaborate with other staff and departments to deliver optimal support and contribute to ongoing IT projects. This position requires onsite support at a single work location in the Washington D.C. area. Candidates must be flexible in schedule, have the ability to travel, and be able to communicate professionally with customers and coworkers. Punctuality, attendance, willingness to learn, and the ability to work well with others are key to success in this role.
Essential responsibilities and activities include but are not limited to :
- Manage physical security system support to meet service level agreements
- Analyze physical security system performance and recommend improvements
- Resolve complex system issues for physical security systems and networks
- Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed
- Communicate with customers, manufacturers, vendors, and technical specialists
- Train system users and other system support personnel as needed
- Analyze and modify preventive maintenance checklists for system changes
- Troubleshoot system performance issues and implement corrective actions
- Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks
- Organize and prepare detailed documentation of system performance, including service request records, and analysis
- Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
- Implementation of Server and Workstation patching and STIG remediation
- Perform all duties with minimal direct supervision
- Proven experience as a Windows Systems Administrator, with at least 5+ years in a similar role.
- Proficiency in Windows Server operating systems (e.g., Windows Server 2016 / 2019).
- Strong knowledge of Active Directory management and Group Policy administration.
- Hands-on experience with VMware virtualization technologies.
- Familiarity with PowerScale or similar storage solutions.
- Proficiency in PowerShell scripting for automation and task optimization.
- Strong troubleshooting skills and the ability to resolve complex technical issues.
- Excellent communication and teamwork skills.
Clearance / Citizen Type : Applicants selected will be subject to a government security investigation and must meet eligibility requirements. Secret Clearance is Required.
Qualifications :
Please note that in pursuant to a government contract, this specific position requires U.S. Citizenship and an active secret clearance or above.Education : Computer Science, Engineering Degree or a Related Technical DisciplineMaster's Degree and 0+ years preferredBachelor's Degree and 2+ Years preferredAssociate's degree and 6+ Years of progressive experience orHS Diploma or Equivalent and 8+ Years of progressive experienceRequires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.Requires 2 + years of experience programming / administrating Physical Access Control Systems.Requires an understanding of Windows patching and vulnerability remediation.Requires advanced knowledge of Windows active directory hierarchy and implementation.Requires basic knowledge of large-scale networking, VLANS and routing.Requires reliable attendance at customer site during work hours required by customer.Requires the ability to work flexible shifts that include nights, weekends and holidays as needed.Requires minimal travelRequires minimum of Security + Certification, CASP, or CISSP certification preferredStrong oral, written and presentation skills.Demonstrated background working with multidisciplinary teams.Demonstrated time management and organization skills to meet deadlines and quality objectives.Strong MS Excel, Word, and PowerPoint skills.Desired / Advantageous Qualifications :
Certification / Experience in CCure 9000 Access Control System.Certification / Experience in AMAG Access Control System.Certification / Experience in BOSCH BVMS.Microsoft SQL Server Query writing and management experience.Experience troubleshooting and maintaining Microsoft Server (2012,2016).Install and load system operating software.Experience programming / administrating Access Control Systems of any type.Experience with installation, troubleshooting, and testing of security electronics equipment.Relevant certifications e.g., MCSA, MCSE, VMware Certified Professionals) are a plus. Microsoft Certified : Azure Database Administrator Associate Microsoft 365 Certified : Administrator Expert Microsoft Certified : Windows Server Hybrid Administrator AssociateWe offer an excellent benefits package including :
A competitive salaryMedical, dental, vision, life, and disability insurancePaid time offTuition reimbursement401k Retirement PlanMilitary Reserve pay offsetPaid maternity leavePay Range : USD $86,720.00 - USD $130,080.00 / Yr.