Engagement Partner / Manager - Health care systems

Customer - Our customer is a leader in AI enabled SaaS products and solutions with focus in the life sciences domain

Job Title - Engagement Partner / Manager - Health care systems

Location - Chicago, Illinois, United States

Type - Fulltime

H1B sponsorship Available

Description

About the Role

We are seeking a seasoned Engagement Partner to lead one of our strategic client relationships in the Healthcare and Data & Analytics space. This is a high-impact, client-facing role based out of Chicago, Illinois, USA focused on enabling digital transformation, delivery excellence, and business innovation across the healthcare value chain.

The Engagement Partner should be local to the area and will own the end-to-end client engagement, delivery governance, and account growth strategy. You will be responsible for managing globally distributed teams working in a Managed Services model, including teams across onshore, nearshore, and offshore locations. The ideal candidate brings deep experience in Healthcare operations, data and analytics, and emerging technologies like Generative AI.

Key Responsibilities

1. Client Engagement & Strategic Relationship Management

• Be the single point of accountability for the client relationship, focusing on delivery excellence, value realization, and client satisfaction.
• Build deep relationships with VP and C-level stakeholders across Business, IT, Data and Analytics functions.
• Understand client’s business landscape and craft tailored delivery strategies.
• Run Quarterly Business Reviews (QBRs), Steering Committee Meetings, and executive workshops, ensuring alignment with client priorities and KPIs.

2. Delivery Excellence & Governance

3. Account Growth & Expansion

4. Team Management & Global Coordination

5. Innovation & Generative AI Enablement

6. Financial Management & Operational Oversight

Required Qualifications