Packaging Coordinator, Graphics & Printing Job at JLL in Atlanta

Packaging Coordinator, Graphics & Printing As a Packaging Coordinator specializing in packaging and graphics at JLL, you will provide day-to-day client support while serving as a critical liaison between clients and JLL teams. This role combines client relationship management with technical expertise in the graphic arts and printing industry, requiring you to maintain project status tracking, resolve customer issues, and support business growth initiatives.

You'll work closely with Business Unit Managers and client sourcing teams to deliver exceptional service while identifying opportunities for continuous improvement and cost savings, all while representing JLL's commitment to excellence and positive client relationships.

Your day-to-day responsibilities will include :

Provide comprehensive day-to-day client support and review project status with Business Unit Manager as necessary

Act as primary liaison between client and JLL, attending client meetings for project kick-offs and ongoing coordination

Assist with process management and maintain / create in-progress status tracking reports for business operations

Resolve issues requiring customer contact about specific projects with strong problem-solving approach

Work closely with client Sourcing Team and assist with projects as needed throughout project lifecycle

Assist Business Unit Manager and client on special continuous improvement and cost savings initiatives

Communicate positive attitude with customers and internally with co-workers as positive JLL representative

Required Qualifications :

Minimum two-year degree or equivalent experience in graphic arts / printing industry

Understanding of offset, flexo, and gravure packaging requirements with ability to speak to strengths and limitations

Understanding of die lines and product packaging formats

Strong communication and people skills for effective client interaction

Strong organizational skills with ability to handle multiple projects simultaneously

Strong working knowledge of computers and software including Adobe products, Excel, and Word

Ability to resolve customer issues and maintain positive client relationships

Preferred Qualifications :

Experience in client relationship management and business development support

Knowledge of continuous improvement methodologies and cost savings initiatives

Experience with project status tracking and reporting systems

Background in packaging design and production processes

Understanding of printing industry trends and technologies

Experience working with sourcing teams and procurement processes

JLL is an equal opportunity employer and welcomes applications from diverse candidates.

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