Customer Operations Coordinator

A company is looking for a Customer Operations Coordinator - Operations.

Key Responsibilities

Manage Sales Orders to ensure accurate creation and clarity of information for teams within the configuration center

Act as the point of contact for Client Services queries and manage communication regarding shipment delays

Generate internal export documentation and order printed materials on behalf of clients as directed

Required Qualifications

Minimum education : GCSE (UK) / High School graduation (US) or country equivalent

Understanding and / or experience of clinical trials or the pharmaceutical industry is an advantage

Experience in a fast-paced customer service environment

Experience in a warehouse environment

Experience in import / export of pharmaceuticals or electronic devices