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General Manager

General Manager

Le Pain Quotidien - NYCNew York, NY, US
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Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across two concepts : Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.

With a focus on building a company rooted in long-term success in an ever-changing and hyper-competitive industry, we are growing our team with excitement about the future and grounded in how to get there. Challenges and opportunities exist at every level, alongside truly incredible upside. Convive employees embody confidence in navigating change, building and leading growing teams, and supporting strategic execution in the hospitality space.

Job Description :

The General Manager is responsible for overseeing all aspects of the restaurant's operations to ensure smooth functioning and profitability. Your role encompasses various tasks, including hiring and training staff, managing budgets and finances, maintaining quality standards for food and service, handling customer inquiries and complaints, and implementing strategies to attract and retain patrons. You must possess strong leadership, communication, and problem-solving skills to effectively manage the restaurant's day-to-day activities and drive its success.

Role Description

Oversee all aspects of the operation within the restaurant

Provide consistent execution and exemplary service to our guests

Create and update business strategies for the operation to drive sales

Manage labor deployment within parameters of budget

Direct Front of House team to ensure all opening, mid, and closing procedures are followed

Maintain cleanliness and organization of the restaurant

Recruit, interview, hire, and retain a successful team

Train, coach, and mentor all team members

Ensure completion of food safety checklists

Maintain and manage food cost, troubleshooting any issues that may arise

Manage P&L, forecasting, COGs, and inventory control

Qualifications

Minimum 2 years of General Manager experience in a restaurant with comparable steps of service and volume

Bachelor’s degree in Hospitality, Business, or related field preferred

Formal culinary education a plus

Toast POS, Clover, or similar POS experience

Previous experience with P&L, forecasting, inventory, and COGs strongly preferred

Strong critical thinking and problem solving abilities required

Proficiency in Spanish, French, and / or Arabic a plus

Benefits

Enrollment in Company-contributed health coverage plan, including dental and vision

PTO starting at 15 days

401k with up to 4% match after ninety (90) days of employment

Life insurance coverage fully paid by the Company

Pre-tax commuter benefits

Pet insurance

Team member discounts at all our brands

The annualized range for this position (plus a bonus) is : $65,000 - $75,000

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.

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