Services Coordinator I (Ira D. Hall Square)

Job Description

Job Description

About MidPen

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission : to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025.

Property Name : Ira D. Hall

Property Type : Family, Supportive

Ira D. Hall Square, a new building set to open in November, is part of our latest developments. This new construction property will serve as a vibrant home to new residents, and we're excited to be welcoming them into a space designed to foster community and opportunity.

Services Coordinator I

The Resident Services team is responsible for bringing essential support services to our residents. Our three areas –Family Services, Senior Services, and Health and Supportive Housing – build relationships with our residents by engaging, connecting, and providing services to help them maintain stable housing and achieve self-sufficiency. Our programming emphasizes long-term financial and physical health and mobility and spans financial workshops, ESL classes, senior wellness activities like Bingocize (BINGO and exercise!), after-school programs, and a six-week summer program for young residents. The Services team is also instrumental in ensuring food security through onsite food distributions in partnership with local organizations. Resident Services also works closely with our residents and community partners, and their fellow MidPenners — including close collaboration with our Property Management team.

The Services Coordinator I facilitates educational, wellness, and asset-building programs for MidPen residents, including after-school and summer programs, ESL support, health workshops, food distribution, financial training, and rental assistance. The role also leads outreach and community events—especially at the new Ira D. Hall Square property—fostering relationships and a welcoming environment to help new residents build lasting connections.

Responsibilities :

• Program Delivery : Implements onsite programs and ensures compliance with internal standards and regulations.
• Program Efficacy and Efficiency : Facilitates the integration of the new residents into the community, ensuring that services and programs are effectively introduced and tailored to meet the needs of individuals as they settle in.
• Outreach & Marketing : Conducts door-to-door, phone, and email outreach to promote services to residents.
• Documentation : Prepares and submits required reports and documentation for internal and external stakeholders.
• Crisis Intervention : Assists with low to moderate crisis situations and follows mandated reporting procedures.
• Partnership Management : Engages with community partners, monitors service delivery, and supports partnership goals.
• Resident Engagement : Conducts needs assessments, responds to resident concerns, and supports property planning.
• Data & Reporting : Maintains accurate records and ensures timely reporting of service activities.
• Team Collaboration : Participates in meetings and events, communicates with supervisors, and fosters teamwork with property staff.

Qualifications :

Knowledge, Skills, and Abilities

Working Conditions

Education and Experience

Pay Range

$26.00 - $29.00 Hourly - Pay based on applicable experience and qualifications

Benefits and Compensation (see here for full details)

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.