Service Designer- New York, NY

Aon is looking for a Service Designer in New York, NY. This is a hybrid role working 3 days per week in our New York City office.

We are a unit of Aon, a global leader in risk and insurance solutions. Our mission is to help small clients easily understand, buy, and maintain protection for themselves and their businesses. Our vision is to build confidence-inspiring insurance experiences powered by actionable data, elegant design, and modern technology.

You will contribute to roadmaps and delivery of digital products with a focus on experience strategy and interaction design. Aligned to our Product Management team, this new role will directly shape customer and colleague digital experiences, and inform future ways of working.

You will partner closely with product managers to understand upstream business inputs, and with UI designers to ensure downstream fidelity to strategic intentions. The maps, flow diagrams, wireframes and user research plans you create will bridge gaps between requirements documents and high-fidelity visual design.

Required Skills

• Diagramming user flows & system processes
• Creating low-fidelity wireframes
• Conducting qualitative user research
• Communicating with stakeholders
• Collaborating with product, engineering and UI / visual design roles

Required Experiences

Nice-to-have skills & experiences :

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

The salary range for this position (intended for U.S. applicants) is $120,000 to $135,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data.

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