Systems Administrator Specialist - Windows

Posting Details

Posting Details

Posting Number

S14261P

Working Title

Systems Administrator Specialist - Windows

Department

EITS-Systems Engineering

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https : / / www.uga.edu / ) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College / Unit / Department

College / Unit / Department website

eits.uga.edu

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full / Part time

Full Time

Work Schedule

Additional Schedule Information

8am - 5pm, Monday - Friday. Occasional after-hours as needed.

• This position is not eligible for remote work
• This position is not eligible for work authorization sponsorship

Advertised Salary

Commensurate with Experience

Posting Date

10 / 15 / 2025

Open until filled

Yes

Closing Date

Proposed Starting Date

12 / 01 / 2025

Special Instructions to Applicants

Please provide name and contact information for three professional references.

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu ).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https : / / www.usg.edu / policymanual / section6 / C2653 .

Position Information

Classification Title

Systems Administrator II

FLSA

Exempt

FTE

1.0

Minimum Qualifications

Bachelor's degree in a related field or equivalent and 2 years of professional experience

Preferred Qualifications

Position Summary

This position serves on the Systems Engineering team within the University of Georgia Enterprise Information Technology Services ( EITS ) department. The focus of this position is primarily to support servers running the Windows Server operating system (2016 and newer).

Administration of services and server infrastructure utilized by the entire UGA community including the following responsibilities :

Knowledge, Skills, Abilities and / or Competencies

Administering computer systems in a production environment with emphasis on the following skills / technologies / processes :

Physical Demands

Job takes place in normal environmental conditions. This position will spend long periods of time standing and / or sitting at a computer.

Is driving a responsibility of this position?

No

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties / Responsibilities

Duties / Responsibilities

Service Delivery and Administration

a. Performs systems administration, including installation of new servers (virtual and physical), patches, specialized software, and built-in server roles and accounts.

b. Plans, deploys, supports, and contributes recommendations surrounding server technologies in a highly complex environment, giving special attention to security issues.

c. Develops standards and recommendations for critical functions and services such as system configuration and automated tasks.

d. Collaborates with various functional teams on issues and projects.

e. Gives attention to security issues and helps develop best practices with regard to system security.

f. Responds as needed to threats and incidents that may occur at any time, including serving as first contact for after-hours emergency troubleshooting and problem resolution on a weekly rotating schedule with other team members.

g. Monitors and analyzes both performance and resource utilization. Recommends mitigation strategies as needed.

h. Responds to and facilitates requests for resource / service changes.

i. Assists with backup and restoration needs.

Percentage of time

55

Duties / Responsibilities

Documentation and Procedural Responsibilities

a. Writes and maintains documentation to assist in the setup, administration, and troubleshooting of EITS -managed systems with attention being paid to UGA / EITS -specific details and to usability by a team of coworkers with varying skill levels.

b. Works with others in EITS to document system policies and procedures.

c. Facilitates knowledge transfer between units inside and outside of EITS .

d. Generates quotes, purchase requests, and justification for procurement of equipment and services.

e. Creates and facilitates change requests for approval on all production systems.

f. Participates in meetings relevant to this position and team across campus.

Percentage of time

15

Duties / Responsibilities

Customer Support

a. Gives attention to the Team Dynamix ticket queue for their team.

b. Takes responsibility for responding to tickets and providing timely and appropriate resolutions.

c. Interacts with customers in a courteous, respectful, and professional manner.

d. Consults with colleagues and management to determine how to best handle customer requests.

Percentage of time

15

Duties / Responsibilities

Research, Development, and Service Delivery Assessment

a. Researches and develops technologies for next-generation services.

b. Collaborates with colleagues and peers to discuss methods, technologies, and processes they have used to address current issues or service gaps.

c. Engages in the Continual Service Improvement process to regularly assess services and processes to identify opportunities for service enhancements.

d. Assesses new technologies that could be utilized in our environment to augment current services to better achieve the goals as outlined in the IT Master Plan for campus IT.

Percentage of time

10

Duties / Responsibilities

Other Duties As Assigned

Percentage of time