Talent.com
Customer Service Operations Manager

Customer Service Operations Manager

VirtualVocationsOklahoma City, Oklahoma, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager of Customer Service Operations.

Key Responsibilities

Oversee day-to-day operations of the centralized contact center, ensuring high-quality customer service and performance standards

Collaborate with various teams to implement service lines and manage training and quality programs across all contracts

Develop strategic project plans to manage changes in Call Center systems and ensure compliance with industry standards

Required Qualifications

Bachelor's Degree in a related field

5+ years of management experience in a healthcare or insurance call center environment

3+ years of experience in a contact center leadership role

serp_jobs.job_alerts.create_a_job

Customer Service Manager • Oklahoma City, Oklahoma, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager to manage customer accounts and drive satisfaction and renewals.Key Responsibilities : Manage a portfolio of customer accounts, focusing on enga...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Regional Service Manager

Regional Service Manager

CATOklahoma City, OK, US
serp_jobs.job_card.full_time
The Regional Service Manager is responsible for directing, managing and coordinating customer service activities of a multiple establishments to install, service, maintain and repair equipment that...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Cloud Operations Manager

Cloud Operations Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Cloud Operations Manager to lead its DevOps and Cloud Operations teams.Key Responsibilities Lead and mentor the Cloud Ops and DevOps teams, promoting continuous improve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Revenue Cycle Operations Manager

Revenue Cycle Operations Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Claim Operations Manager, Revenue Cycle Ops.Key Responsibilities Manage a team responsible for health plan accounts receivable activities Monitor work queues and ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Operations Associate

Operations Associate

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for an Operations Associate, Customer Success Operations.Key Responsibilities Develop an advanced understanding of applications and resolve complex customer issues in collabo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Market Operations Manager

Market Operations Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Market Operations Manager to oversee engagement teams and ensure efficient day-to-day operations. Key Responsibilities Supervise and support engagement team members in p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
California Revenue Operations Manager

California Revenue Operations Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Revenue Operations.Key Responsibilities Develop and execute a revenue operations strategy that aligns with company goals and optimizes the customer journey Es...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

RelativityOklahoma City, OK, United States
serp_jobs.job_card.full_time
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Revenue Operations Lead

Revenue Operations Lead

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Revenue Operations Lead to optimize systems and processes for their go-to-market engine.Key Responsibilities Own and optimize the go-to-market tech stack, including CRM...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Global Services Manager

Global Services Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a COE Manager to build, lead, and scale a Customer Delivery function.Key Responsibilities Lead, mentor, and develop a team of consultants while fostering a high-performan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Service Desk Manager

Service Desk Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Service Desk Manager to lead IT Managed Services operations for a large customer.Key Responsibilities Lead and develop a diverse Service Desk team while ensuring perfor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Medicare Outbound Call Center Manager

Medicare Outbound Call Center Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Healthcare Call Center Manager.Key Responsibilities Oversee daily operations of the outbound call center, managing team leaders and agents focused on Medicare Advantage...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Delivery Operations Manager

Delivery Operations Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Delivery Operations Manager to drive execution across client engagements and improve operational processes. Key Responsibilities Serve as the operational liaison between...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Sales Operations Manager

Sales Operations Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Sales Operations Manager to oversee and scale critical policies and governance frameworks for its global sales organization. Key Responsibilities Govern and maintain cor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Operations Specialist

Senior Customer Operations Specialist

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Operations Enablement Specialist to support post-sales functions.Key Responsibilities Facilitate and manage onboarding sessions for new hires, tracking ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager, Enterprise.Key Responsibilities Develop trusted advisor relationships with customers, ensuring maximum value from the solution Collabo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Manager of Mid-Market Customer Success

Manager of Mid-Market Customer Success

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Mid-Market Customer Success.Key Responsibilities Lead and mentor a team of Mid-Market Customer Success Managers to drive retention and expansion outcomes De...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocationsOklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager of Customer Support to oversee and enhance customer service operations.Key Responsibilities Develop and implement customer support strategies and process...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30