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Strategic Customer Success Manager

Strategic Customer Success Manager

VirtualVocationsTopeka, Kansas, United States
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A company is looking for a Strategic Customer Success Manager.

Key Responsibilities

Lead business planning and develop strategic roadmaps for customer product adoption and success

Drive customer retention and adoption by addressing issues and demonstrating the value of solutions

Provide proactive engagement across the customer lifecycle and identify expansion opportunities for core and non-core products

Required Qualifications

Bachelor's Degree in a business-related discipline - Preferred

5 - 7+ years of experience in customer success with a focus on delivering value

Proven ability to act as a business advisor across various products

Experience in building relationships with stakeholders from C-level to end-users

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Strategic Customer • Topeka, Kansas, United States

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