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Golden Buckeye Coordinator

Golden Buckeye Coordinator

Ohio JobsColumbus, OH, US
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Golden Buckeye Coordinator

Acts for the Constituent Services Manager, independently handling complex / confidential correspondence, transmitting decisions and directives, representing the administrator at meetings, formulating and implementing Golden Buckeye program policy, and assuming authority in the administrator's absence.

Key duties of this role are :

  • Public relations : Researches and responds to inquiries and complaints, furnishes information, and explains the Golden Buckeye program and other AGE Programs to the public.
  • Golden Buckeye responsibilities : Responds to telephone inquiries, monitors the mailbox, and prepares print orders and mailings.
  • Data Management : Uses a personal computer to manage data, verify information, and provide status updates.
  • Reception : Serves as the agency's receptionist, greeting and directing visitors.
  • Backup Support : Assists the Constituent Affairs Assistant with various tasks, including managing the agency's main telephone line and customer service mailboxes, assisting with mail and supply operations, processing inquiries, creating tickets, and covering shifts for the phone service during business hours and as assigned during nights / weekends.

This position is part-time, approximately 35 hours per week, and requires availability Monday through Friday between 8 : 00 AM and 5 : 00 PM.

The Legislative and Public Affairs Division (LPAD) coordinates government and external relations, including media outreach. The division is responsible for developing relationships with the legislature and stakeholders as well as promoting policy to ensure that the interests of the department and aging Ohioans are represented across the state and at the federal level. The division plans special events and recognitions and creates and distributes educational and informative publications across media. Staff handles constituent inquiries, maintains the department's website and social media presences, and operates the Golden Buckeye program and ODA's main phone line.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. Our benefits package includes : Medical Coverage, Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period, Paid time off, including vacation, personal, sick leave and 11 paid holidays per year, Childbirth, Adoption, and Foster Care leave, Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more), Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation).

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications : 36 mos. trg. or 36 mos. exp. in business administration, management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license. Or completion of undergraduate core program in business administration, management science or public administration; 12 mos. trg. or 12 mos. exp. in supervisory, administrative & / or managerial position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license. Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. trg. or 12 mos. exp. in supervisory, administrative, managerial & / or staff position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license. Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills : Program Management.

Salary Information : Unless required by legislation or union contract, starting salary will be set at the lowest rate of the salary range. In most cases successful employees will move up a step in the salary range within six months, with subsequent step increases occurring every year as supported by successful performance evaluation results. We also offer cost of living adjustments, longevity supplements after five years of eligible public service, and wellness incentives.

Background Check Information : The final Background check candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Classification : Program Admin. 1

ADA Statement : Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace : The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana / non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

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Golden Buckeye Coordinator • Columbus, OH, US

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