Description
We are seeking a motivated and eager IT Infrastructure Intern to assist our IT team in maintaining and enhancing our company's infrastructure. This role offers hands-on experience in a fast-paced environment, providing opportunities to learn about network administration, hardware / software troubleshooting, and system maintenance.
Re sponsibilities :
- Technical Support : Provide basic technical support to end-users, addressing hardware and software issues, and escalating complex problems to senior staff.
- Infrastructure Maintenance : Assist in the maintenance of computer hardware, software, and peripherals, ensuring optimal performance and reliability.
- Troubleshooting : Assist in troubleshooting hardware and software problems, following established procedures and documenting solutions.
- Documentation : Assist in updating and maintaining IT documentation, including procedures, configurations, and user guides.
- Project Support : Assist with IT projects, including hardware deployments, software installations, and system upgrades.
- Research and Learning : Stay current with industry trends and technologies.
- Networking : Assist with basic network tasks, such as cable management and device configuration.
Requirements
Qualifications :
Enrolled in a degree program in Computer Science, Information Technology, or a related field.Strong problem-solving and analytical skills.Excellent communication and interpersonal skills.Basic knowledge of computer hardware and software.Familiarity with networking concepts and technologies.Ability to work independently and as part of a team.High attention to detail.Ability to learn quickly and adapt to new technologies.Desired Skills :
Experience with operating systems (Windows, Linux).Familiarity with networking protocols (TCP / IP, DNS, DHCP).Experience with O365, Azure, AWS environments