Bilingual Customer Service CoordinatorVirtualVocations • Fort Myers, Florida, United States
Bilingual Customer Service Coordinator
VirtualVocations • Fort Myers, Florida, United States
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A company is looking for a Bilingual Customer Service Coordinator - Remote.
Key Responsibilities
Field inbound calls from customers and assist with inquiries regarding services and website navigation
Resolve customer issues by researching and providing information or escalating unresolved problems
Maintain call center database and ensure equipment is operational by following established procedures
Required Qualifications
High School Diploma or equivalent
Minimum of one year of Customer Service or Call Center experience
Bilingual in Spanish is a must
Ability to work in a structured environment and adhere to regulatory and compliance requirements
Proficiency with MS Word, Excel, and Outlook; PC literacy is required
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Bilingual Customer Service • Fort Myers, Florida, United States
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