A company is looking for a Renewal Specialist.
Key Responsibilities
Ensure customers realize the full value of their subscriptions and achieve business outcomes through learning paths and courses
Drive continuous improvement in usage metrics and manage Cisco U. renewals
Track results in the CRM and report key metrics to stakeholders
Required Qualifications
Experience in software presentation and customer engagement
Able to work independently while collaborating with cross-functional teams
Proficient in analyzing customer metrics for tailored interactions
Strong customer focus with an understanding of success stories and best practices
Experience in the IT services or consulting industry is preferred
Renewal Specialist • Lansing, Michigan, United States