Quality & Safety Manager

Job Description

Job Description

Hood Container Corporation is seeking a Quality Assurance & Safety Manager to support our Chicago Packaging Services Facility. We’re looking for someone who has a passion for maintaining the safety of our employees and the quality of our products. You will also work closely with the Plant Manager & department leaders to develop and advance Quality & Safety vision and goals and serve as key liaison between customers and the production team.

ORGANIZATIONAL RESPONSIBILITIES :

Quality Responsibilities :

• Manage the overall plant quality process in accordance with the plant Quality Policy & lead the Quality Control team.
• Develop, implement, and train employees on new and existing total quality systems.
• Maintain quality standards and quality performance metrics
• Collaborate with the Customer Service Manager, Design Manager, and Plant Operations Managers and Supervisors to ensure knowledge of and accountability for customer requirements.
• Provide Customer assistance & feedback regarding quality issues, job specifications, and customer products.  Create and deliver root cause analysis & follow-ups with customers.
• Facilitate all internal regulatory audits for the existing quality and food safety systems : ISO, AIB and others.
• Reduce credit dollars and improve efficiency, thereby reducing operating cost.
• Develop and publish goals relating to internal and external complaints.
• Manage supplier performance audits.

Safety Responsibilities :

What it Takes : :

INDHP