Decentralized Learning Manager (Eastern Standard Time Zone)

Summary of Job Description :

The Decentralized Learning Manager (DLM) is responsible for designing, implementing, and evaluating comprehensive and applicable training programs to meet the learning and development needs of Store Managers, General Managers, and other leadership positions. This position collaborates with other departments and Regional and Zone leaders to enhance the knowledge, skills, and performance of individuals and teams, which leads to career growth and enhanced business performance. This position conducts mindset, skillset, and toolset training for Operations Leaders within their assigned regions. The DLM trains, coaches, and mentors Decentralized Learning Specialists (DLS). The DLM and DLS work together in partnership to support building a strong talent pipeline for their assigned regions.

Job Responsibilities :

• Plans, organizes, facilitates, and tracks the field training programs that focus on courses that address the mindset, skillset, and toolset to elevate the performance of Operations Leadership.
• Attends Operations meetings (Area, Regional, Zone) to provide leadership training for Operations.
• Develops, designs, and facilitates engaging and relevant learning sessions that align with culture and business needs utilizing various delivery methods including instructor-led, experiential, self-study, e-Learning, in-store, classroom, and virtual sessions in the field to provide the most effective training for Operations management.
• Employs a variety of teaching strategies that motivate learning, including examples, practice, and interactivity.
• Creates training and development strategic and operational plans that are aligned with company goals and objectives to achieve results.
• Reviews existing training programs and suggests enhancements and modifications to improve engagement, learning, and retention.
• Designs and develops curriculum in a timely and relevant manner, with value proposition for each training program, meeting performance improvement objectives and ensuring return on investment.
• Conducts mindset, skillset, and toolset training for Operations Leaders within their assigned regions.
• Works together with other departments and the zone leadership team to assess training needs and develop plans to bridge skill and competency gaps.
• Works collaboratively with Subject Matter Experts (SMEs) within the company to identify training needs and trends.
• Completes needs analysis; develops and validates training content, methods, and materials and ensures effective transfer of learning.
• Supports the career growth and development of Operations managers through store visits, people assessment, mentorship, and by participating in the regional People Planning process.
• Works with Zone and Regional Leaders to mentor and prepare subordinate managers for promotion.
• Provides advice, feedback, and support on people development.
• Develops Decentralized Learning Specialists to elevate instructor performance and recommends improvements to program content and / or instructor presentation methods.
• Coordinates each region’s development plans together with Decentralized Learning Specialists.
• Leads and participates in Operations and Support Center projects as assigned.

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Your background and experience :

Work Environment :

Pay Range : $112,500 - $158,000 / Annual