Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

Our State Farm agency is built on a 50-year legacy of serving the Athens community with trusted insurance and financial services. As a lifelong Athens resident and University of Georgia graduate, I take great pride in helping individuals and families protect what matters most. My journey began working in my fathers State Farm agency, where I learned firsthand the importance of building strong relationships with customers.

Before opening my own agency in 2012, I spent time in home building and real estate development, focusing on sustainable practices. Now, Im fortunate to lead a team dedicated to personalized service, community involvement, and making a real impact. Our agency proudly supports the Athens Farmers Market, Rotary Club, and the Athens Area Chamber of Commerce.

If you're looking for a team that values integrity, customer care, and community connection, we'd love to welcome you!

ROLE DESCRIPTION :

As Account Associate - State Farm Agent Team Member for Shane Dekle - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS :

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.