Talent.com
Senior Healthcare Account Manager
Senior Healthcare Account ManagerDecypher • San Antonio, TX, US
Senior Healthcare Account Manager

Senior Healthcare Account Manager

Decypher • San Antonio, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected, and you can personally make a difference. Decypher invites you to join our professional team. Decypher is an equal opportunity / affirmative action employer committed to diversifying its workforce (M / F / D / V).

The Senior Healthcare Account Manager is responsible for managing a portfolio of Federal contracts across various time zones and locations and leading an account management team. Overall duties focused on the timely fulfillment of assigned contract requirements and maintaining strong customer relationships while effectively addressing any customer concerns. Duties include the recruitment / hiring of qualified candidates, monitoring contract employee performance, and resolving any contract or performance issues. Responsible for overseeing team activities and mentoring account management team members. Senior Healthcare Account Managers must be highly organized, dedicated, and able to handle a variety of duties simultaneously. This role will collaborate with the Operations Manager to identify resource requirements and best implementation practices.

Supervisory Responsibilities

  • Direct the work of lower-level Healthcare Account Managers and support staff on portfolio contracts
  • Train newly hired Healthcare Account Managers and support staff on Decypher processes
  • Mentor their portfolio team on account management practices

Duties / Responsibilities

  • Work with Operations Manager and Human Resource (HR) Manager on contract and personnel concerns
  • Advise Operations Manager on portfolio resource requirements and strategies for improvement
  • Maintain a cadence of communicating with customers and partners to ensure client satisfaction and to promote ongoing contract renewal
  • Direct and manage allocated resources
  • Formulate / Implement plans to effectively meet assigned Federal contract requirements to include quality staffing, personnel management, deliverables and risk management
  • Manage large teams of contracted personnel at multiple customer locations.
  • Work with support teams from recruitment through hiring to promptly fill contract positions with exceptional healthcare and healthcare support personnel
  • Develop, post, and oversee job requisitions for contract positions

  • Recruit, interview and hire personnel to fill contract positions
  • Collect and submit all credential / security / occupational health paperwork to proper authorities
  • Ensure effective and thorough onboarding of contracted staff into customer locations
  • Maintain effective contract personnel management and follow up with documented conversations for engagement and purposeful reporting
  • Provide effective management of supply vendors and associated contract personnel to include resolution of any issues.
  • Conduct meetings / visits to remain engaged with the customer and employees
  • Provide recommendations for the management and improvement of processes required to efficiently execute contracts
  • Assist with efforts to grow the business lines in assigned area
  • Respond to service requests, inquiries and concerns promptly and graciously, with a client / stakeholder-centered mentality and appropriate discretion
  • Create action plans to correct any issues to create a sustainable operation
  • Maintain meticulous data entry of candidate / contract personnel information, timesheets and project information
  • Provide Operations Manager with high level of information about the projects, customer issues / actions and staffing
  • Qualifications

  • 10+ years of project / account management experience (healthcare industry preferred)
  • 3+ years directly supervising project / account teams
  • Bachelor's degree in Business, Healthcare or Technical area; alternatively Associate degree plus 5 additional years of experience
  • Experience managing Federal contracts (Preferred)
  • Exceptional written and verbal communication skills
  • Exemplary interpersonal relations
  • Excellent problem solving, critical thinking, and organizational skills
  • Work Location : Hybrid and / or remote
  • serp_jobs.job_alerts.create_a_job

    Account Manager Healthcare • San Antonio, TX, US

    Job_description.internal_linking.related_jobs
    Healthcare Strategy Director

    Healthcare Strategy Director

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Corporate Strategy.Key Responsibilities Lead the formulation and execution of corporate strategy initiatives and conduct market analysis Develop and implem...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Homecare Registered Nurse

    Homecare Registered Nurse

    Care Options for Kids • FLORESVILLE, Texas, United States
    serp_jobs.job_card.full_time
    We are seeking a warm, dedicated nurses to care for our kiddos in Floresville with Days and night shifts open.If you're a compassionate professional with experience in pediatric complex care, we wo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Travel Emergency Department Registered Nurse

    Travel Emergency Department Registered Nurse

    GLC On-The-Go • Jourdanton, TX, US
    serp_jobs.job_card.full_time
    GLC On-The-Go is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Jourdanton, Texas.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 ho...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hospital Sales Account Manager

    Hospital Sales Account Manager

    Inizio Engage • San Antonio, TX, US
    serp_jobs.job_card.full_time
    Inizio Engage has partnered with CSL Behring! .We are seeking a performance-driven Hospital Sales Specialist who is passionate about making a difference in healthcare.This role is responsible ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Healthcare Strategic Initiatives Lead

    Healthcare Strategic Initiatives Lead

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Global Industries and Solutions Strategic Initiatives Lead (HCLS).Key Responsibilities Drive end-to-end initiative success across the organization in Healthcare / Life Sc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Strategic Account Manager

    Strategic Account Manager

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Strategic Account Manager to join their sales team and support the growth of their Cell and Gene Therapy business. Key Responsibilities Manage existing client relationsh...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Healthcare Operations Manager

    Healthcare Operations Manager

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Site of Care Services.Key Responsibilities : Collaborate with ACO partners to design and implement care pathways that enhance patient outcomes Analyze post-acu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Manager, Provider Engagement

    Account Manager, Provider Engagement

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an Account Manager- Provider Engagement.Key Responsibilities Serve as the main point of contact for physician partners, ensuring strong communication and relationship man...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Account Delivery Manager

    Senior Account Delivery Manager

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sr Manager Account Delivery.Key Responsibilities Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded Collaborate with Account ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Healthcare Analytics Advisor

    Senior Healthcare Analytics Advisor

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Healthcare Analytics Advisor.Key Responsibilities Conduct advanced data analysis to support employer and consulting initiatives, identifying key trends and oppor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Account Executive - Healthcare

    Senior Account Executive - Healthcare

    Konica Minolta Business Solutions • San Antonio, TX, United States
    serp_jobs.job_card.full_time
    Konica Minolta currently has an exciting opportunity for you to join us as a.Senior Account Executive - Healthcare Specialist!. You will seek out new customers and partner with existing ones by offe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Healthcare Analytics Manager

    Healthcare Analytics Manager

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager of Healthcare Analytics - Health Plan Integration.Key Responsibilities Manage and oversee the Healthcare Analytics team and their activities Coordinate with He...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Director - Healthcare

    Sales Director - Healthcare

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Director in the Healthcare Industry for remote work.Key Responsibilities Build and maintain relationships with midsize to enterprise-level clients, focusing on th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    RN Registered Nurse (Homecare)

    RN Registered Nurse (Homecare)

    Care Options for Kids • FLORESVILLE, Texas, United States
    serp_jobs.job_card.full_time
    We are seeking a warm, dedicated nurses to care for our kiddos in Floresville with Days and night shifts open.If you're a compassionate professional with experience in pediatric complex care, we wo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Healthcare Product Delivery Manager

    Healthcare Product Delivery Manager

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Product Delivery Manager specializing in Healthcare for Medicaid and Medicare.Key Responsibilities Drive end-to-end delivery of high-impact healthcare projects moderniz...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Healthcare Sales Director

    Healthcare Sales Director

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Director in the Healthcare Industry for remote work.Key Responsibilities Build and maintain relationships with midsize to enterprise-level clients in the Healthca...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Account Manager

    Senior Account Manager

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Account & Relationship Manager to expand their client portfolio and develop new business opportunities. Key Responsibilities Identify and develop new business opp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Growth Account Manager

    Growth Account Manager

    VirtualVocations • San Antonio, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Account Manager II.Key Responsibilities Own and grow a portfolio of existing customer accounts through tailored strategies Lead the onboarding process for new a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted