Position Overview :
Cloud Application Services ITAR Operations team is looking for Product Architect role. Person would be responsible for deployments on specific cloud platforms / container platforms,
participating in all phases of the deployment, customer support and operational activities for Siemens ITAR customer's workloads.
Experience :
Minimum 8 years Teamcenter or other PLM / ALM experience, with at least 5 years supporting a customer Production environment deployments
Responsibilities :
- Configure and maintain cloud hosted solutions in GovCloud
- Configure and manage monitoring, logging, alerting around infrastructure and applications
- Improving the reliability of cloud hosted SaaS Solution and CI / CD pipeline deployments
- Manage the production environment by monitoring availability and taking a holistic view of system health with ongoing deployments
- Ensure customer workloads are configured and deployed properly and working as per SLA
- Support customer workload health and uptime round the clock configured using alerts
- Configure the Application Performance monitoring Alerts and PagerDuty alerts
- Solve application specific tickets and customer issues
- Apply application & infrastructure patches on test, Preproduction and Production Server
- Install and configure application & infrastructure on Development, test, Preproduction and Production environment
- Configure and manage third parties deployed on environment
- Document root cause analysis of issues
- Reach out to Siemens PLMS for Product Issues and raise IRs
- Communicate with customer and internal stakeholders on issue resolution
- Provide workarounds to issues
- Develop Knowledge Management database for solved issues
Required Knowledge / Skills, Education, and Experience :
Proactive, emphatic and approachable.Team player and problem solver.Effective communicator.Great attitude but a critical thinker.Creative and open minded.Degree in Computer Science or related field (Master / Bachelor level); Minimum experience 5 yearsKnowledge of systems (Linux, GNU tooling), networking (OSI model, DNS, routing) and virtualization and containerizationSecurity & Compliance awarenessHands-on experience with Siemens PLM, ALM, MOM & / or CAD tools preferredPublic clouds; AWS / Azure / GCP experience & certification preferredTeamcenter Installation in a distributed environmentTeamcenter custom template install using BMIDEDistributed FMS configurationDispatcher configurationActive Workspace Installation and ConfigurationNX and Solidedge CAD IntegrationWorking experience in Perl / Batch Scripts