Home Improvement Customer Service Representative

Ace Handyman Services of West St. Louis County is hiring a Customer Service Representative!

Job Title : Customer Service Representative

Location : Ballwin, MO

Job Type : Full Time

Salary : $18.00 - $20.00 Per Hour

Reports To : Owner

About Us :

Ace Handyman Services is a leading provider of home improvement services, specializing in carpentry, plumbing, electrical, painting and drywall repairs. We are committed to delivering high-quality craftsmanship and excellent customer service. We're looking for a reliable and detail-oriented Customer Service Representative to join our growing team.

Position Summary :

The Customer Service Representative plays a dual role in the organization, managing day-to-day office operations while also providing accurate project estimates for residential home improvement jobs. This role requires excellent organizational skills, strong communication, and a solid understanding of construction and home improvement processes.

Key Responsibilities :

Office Management :

• Coordinate scheduling of appointments, and crew assignments.
• Maintain accurate records, including client files, and job documentation.
• Manage incoming and outgoing communications, including calls and emails.

Estimating :

Requirements

Preferred Qualifications :

Benefits