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Clinical Case Coordinator, PACC

Clinical Case Coordinator, PACC

Center for AlternativeNew York, NY, US
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Job Description

Job Description

Job Title : Clinical Case Coordinator, PACC

Job Summary :

We are currently seeking a Youth Clinical Case Coordinator for our youth initiative, Planning Alternatives & Creating Community (PACC) program within the Pretrial Services Department. The Youth Clinical Case Coordinator role involves working with justice system involved 16–27-year-old participants. This role supports young people to achieve and maintain pretrial compliance while offering a range of youth focused services, such as incentivized work programs, to support early intervention and long-term success in the community. This role demands flexibility, creativity, relatability and persistence to effectively connect with young adults. The Youth Clinical Case Coordinator will build meaningful relationships with participants both in the office and within the community, meeting them where they are and providing services that open new opportunities. In this position, the Youth Clinical Case Coordinator will work collaboratively with the team to develop and implement innovative strategies for youth engagement, such as group activities, field trips, and tangible incentives. Fieldwork within the larger NYC community is a key component of the role, as is the ability to work closely with young adults to empower and support their growth and success.

The PACC initiative at CASES is focused on supporting justice-involved youth aged 16-27. Our team, which includes Youth Case Coordinators, Youth Clinical Case Coordinators and Youth Engagement Specialists work to help young people achieve and maintain pretrial compliance while providing a range of youth-focused services, such as incentivized work programs, to support early intervention and long term success. We emphasize proactive, sustained engagement in the community, fostering pathways to education and employment, and connecting participants with community partners dedicated to helping them reach their goals.

Salary : The salary for the Clinical Case Coordinator, PACC role is $69,010. This is inclusive of the night differential.

Shift Hours : The Clinical Case Coordinator, PACC position is full-time working Monday through Friday from 9 : 00 am to 5 : 00 pm.

Location Address : 424 East 147th Street, 5th Floor, Bronx, NY 10455

Workplace Flexibility :   Hybrid - (for roles that have at least 1 full day remote per week)

What you will be doing :

  • Provide supervision services to a caseload of predominantly 16-27year old pretrial participants
  • Conduct biopsychosocial intake assessments and initial orientation sessions with newly assigned participants to assess for needs, review supervision conditions, and create a reporting schedule
  • Consistently assessing and collaborating with a client centered approach to determine any goals and / or areas of concern that participants require support around
  • Conduct individual supervision meetings both at the office and in the community
  • Work collaboratively with the team to generate and implement ideas for effective youth-focused engagement tactics (such as groups, field trips, and tangible incentives)
  • Effectively engaging and building a trusting rapport with high-risk participants who present with mental health symptoms, substance use concerns, and complex trauma histories
  • Utilize Motivational Interviewing (MI) and Cognitive Behavioral Therapy (CBT) techniques, such as Rewire to engage with participants and address patterns of behavior that have contributed to justice involvement (training will be provided)
  • Link participants to services and treatment based on their eligibility, preferences, and needs (as well as provide escort to community services as needed)
  • Maintain collaborative relationships with community providers and other identified individuals in participants’ support networks
  • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor.
  • Any other duties required by the Team Leader and Intensive Services Unit to support the program's overall functioning.

What we are looking for :

  • Master’s degree in Social Work, Mental Health Counseling or equivalent professional clinical degree
  • Minimum of 2-3 years' experience working in human services, with young adult (16- 27 yr old) populations who experience substance use, mental health, complex trauma, and / or justice-system involvement
  • Extensive knowledge of community treatment, support services and resources tailored towards youth
  • Knowledge of the criminal legal system, court processes and alternative to detention / incarceration services
  • Strong interpersonal skills and emotional intelligence
  • Ability to work effectively within a diverse team environment
  • Must be able to lift 5-10 lbs
  • Must be able to sit for extended periods
  • Must be able to sit for extended periods
  • Must be able to navigate the 5 boroughs of NYC and perform field work in a variety of weather conditions
  • Additional, preferred skills we are looking for but are not required :

  • Spanish speaking preferred
  • Individuals with lived experience strongly encouraged to apply
  • Employee Benefits :

    CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including :

  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days
  • 12 Paid Holidays per year.
  • Retirement 403(b) Competitive matching up to 6%.
  • Employee Referral Program
  • Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

    CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

    Monday - Friday 9am to 5pm ET.

    35 Hours per week excluding breaks.

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