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Medical Front Office
Medical Front OfficeAllergy and Asthma Associates of Southern California • Irvine, CA, US
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Medical Front Office

Medical Front Office

Allergy and Asthma Associates of Southern California • Irvine, CA, US
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Job Description

Job Description

  • Job Title : Medical Front Office Specialist
  • Job Overview :

We are seeking a dedicated and organized Medical Front Office Specialist to join our healthcare team. The ideal candidate will be the first point of contact for patients and play a critical role in creating a welcoming and efficient environment in our medical facility. As a Medical Front Office Specialist, you will be responsible for administrative tasks that ensure the smooth operation of daily activities, while upholding the highest standards of patient care and confidentiality.

  • Key Responsibilities :
  • Greet patients and visitors warmly, ensuring a positive initial experience for each individual.
  • Manage patient check-in and check-out processes, verify insurance information, and collect copayments and outstanding balances.
  • Schedule and confirm patient appointments through the electronic health record (EHR) system, optimizing the provider's schedule.
  • Answer incoming phone calls and address inquiries or direct them to the appropriate staff member.
  • Maintain accurate and confidential patient records, adhering to HIPAA and organizational guidelines.
  • Assist with patient registration, data entry, and updating demographic information as needed.
  • Coordinate with medical staff to ensure timely patient flow and address any scheduling conflicts.
  • Handle billing inquiries and provide general information regarding office policies and procedures.
  • Support the medical team with administrative tasks, such as filing, faxing, scanning, and distributing correspondence.
  • Manage office supplies inventory and ensure that the front office area is organized and welcoming.
  • Qualifications :
  • High school diploma or equivalent; additional certification in healthcare administration is a plus.
  • Proven experience in a medical office setting or similar environment.
  • Proficiency in using electronic health records (EHR) and general office software, such as Microsoft Office Suite.
  • Strong interpersonal and communication skills, with a focus on patient service excellence.
  • Ability to multitask and prioritize assignments in a fast-paced healthcare setting.
  • Familiarity with medical terminology and basic understanding of insurance processes.
  • Demonstrated ability to handle sensitive and confidential information with discretion.
  • Bilingual skills are an advantage.
  • Why Join Us :

    • Join our compassionate and dedicated healthcare team where you can contribute to providing exceptional patient care. We offer competitive compensation, professional development opportunities, and a supportive work environment. If you're passionate about healthcare and thrive in a front office setting, we encourage you to apply to make a difference in our patients' healthcare journeys.

    Come be a vital part of our team and help us deliver excellent service to our community!

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