Learning Consultant

Overview

Our Learning Consultant team plays a vital role in helping clients transform into true Collaborative Learning organizations. We don't just teach customers how to use our platform : we partner with them to reshape the way corporate learning is designed, delivered, and scaled.

As a Learning Consultant, you'll help customers maximize their collaborative learning platform through content strategy, adoption, and best practices. Partnering with Solution Deployment Managers during the onboarding, you'll lead workshops and consulting projects. Beyond onboarding, you'll guide solution add-ons to drive smooth launches, strong engagement, and lasting impact; empowering clients to build sustainable learning success.

Your impact will be evaluated through customer satisfaction and feedback, achievement of project milestones and deadlines, and long-term client retention and adoption of our solutions.

Within 1 month, you will

• Complete our onboarding program and become proficient in the tools that drive our projects (Trello, Salesforce, Monday.com) and our Convexity culture
• Gain a strong understanding of how the Business Team (Customer Success team and Professional Services team) collaborates to ensure customer success
• Deeply learn our product and service offerings, enabling you to speak confidently with customers
• Connect with colleagues worldwide through virtual coffee chats and team-building activities
• Shadow ongoing projects to observe best practices and understand our consulting approach

Within 3 months, you will

Within 6 months, you will

Within 12 months, you will

The Skill Set

What We Offer

Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent

We have 6 active ERGs including Mental Health, Environmental / Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group's activities and providing a quick path to impact

Review our CSR Charter : here

A framework that will help you make an impact - envision what it's like to join 360Learning through our onboarding journey : here & Convexity Culture : here

The Interview Process

Get ready using our Knowledge Base : here

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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