Front Desk Associate

Your purpose starts here! By joining Redeemer East Side, you'll help build a great city; bringing personal conversion, community formation, social justice, and cultural renewal to New York City and, through it, the world. We are FOR NYC; creating space for our community, where people's questions are valued, and where our neighbors are known, loved, and cared for.

Job title : Front Desk Associate

FLSA Status : Hourly, Non-Exempt

Job Band : 4

Department : Operations

Reports to : Director, Building Operations and Events

Work Schedule and Hours : Part-time, approximately 20 hours per week. Primary schedule is

Tuesday through Thursday, 7 : 00 AM to 2 : 00 PM , with some flexibility to adjust or add hours

as needed to support building operations and events. This role is part of a team that covers front

desk responsibilities, so occasional variation in schedule may be required based on building

activity.

Salary range : $21 / hr - $23.50 / hr.

Position Summary :

Redeemer East Side is seeking a capable and friendly Front Desk Associate to be the first point of contact for staff, visitors, and event clients at our E91st Street building.

The Front Desk Associate will provide strong administrative support, work closely with Redeemer East Side and Redeemer City to City staff, and also oversee security-related responsibilities, ensuring that all visitors are properly checked in and directed appropriately.

Key Responsibilities :

Reception and Guest Services

• Greet all guests and visitors in a friendly, respectful, and professional manner, creating a warm, welcoming atmosphere.
• Provide dependable and reliable coverage with scheduled shifts and front desk coverage.
• Direct guests to their destinations and answer questions.
• Answer and manage telephone calls, including screening and forwarding calls as necessary.
• Set up digital signage and flight boards for events and classes.
• Respond to questions and manage communications via walkie-talkies with on-site staff.
• Assist with check-in for large gatherings, ensuring efficient and organized processing of guests.
• Monitor and assist with vendor load-ins and guest traffic flow in the lobby during events.

Security and Access Management

Administrative Support

Competencies Required :

Qualifications :

Working Conditions :

Whether you are seeking to pursue your purpose, spend more time with your family, invest time in your education, or enjoy your hobbies, a part-time job with Redeemer allows you time to explore all of that, and more, while earning a competitive wage and being part of an organization that is building a great city!

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set; experience and training; licensure, certifications, and ordination; and other organizational needs.

The pay range for this role is :

21 - 23 USD per hour(New York, NY)

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