Position : ServiceNow IRM Senior Engineer
Location : Chicago, IL (Day 1 Onsite)
Duration : Long Term
Rate : On C2C
JD :
Develop, configure, and implement complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and controls (GRC) solutions.
Translate business requirements into technical solutions within the ServiceNow platform.
Automate configurations and workflows to support risk assessments, controls testing, and issue management.
Provide technical guidance and mentor junior team members on IRM implementation and best practices.
Experience Level
5+ years of hands-on experience developing and implementing ServiceNow IRM, with a focus on GRC processes.
Experience configuring and maintaining ServiceNow GRC modules, including workflows, UI policies, and access controls.
Strong experience delivering significant ServiceNow IRM implementations for large enterprises.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
Deep technical and functional understanding of the ServiceNow IRM suite, including Issue Management, Loss Events, Control Testing, and Risk Self-Assessments.
Proficiency in ServiceNow application development and workflow management tools.
Excellent communication skills, with the ability to articulate technical concepts effectively to both technical and non-technical teams.
Nice to Have
Experience with Agile or other iterative development methodologies.
Experience implementing IRM solutions in regulated industries like finance or banking.
Daily Tasks and Responsibilities
Participate in technical workshops to validate GRC / IRM requirements with business stakeholders.
Configure, customize, and implement ServiceNow IRM applications and modules to support the full risk lifecycle.
Develop and maintain ServiceNow artifacts such as custom workflows, reports, and automation.
Create and configure dashboards and reports to provide visibility into risk and compliance posture.
Troubleshoot and resolve complex risk-related technical issues, providing ongoing support for implemented IRM solutions.
Support platform governance by adhering to technical standards and best practices.
Stay up-to-date with the latest ServiceNow IRM product releases, features, and best practices.
Develop and execute test plans for new configurations and features.
Servicenow Engineer • Chicago, IL, United States