Customer Success Specialist

A company is looking for a Customer Success Professional - Remote.

Key Responsibilities

Serve as the primary contact for key account sales teams, facilitating communication across internal functions

Develop and coordinate project plans, tracking tasks, milestones, and providing updates to stakeholders

Monitor customer KPIs and participate in supply or business reviews with sales and customers

Required Qualifications

Bachelor's degree in business or related field, or equivalent professional experience (typically 5 years)

5+ years of experience in a customer-facing role, with at least 1 year in project management

2+ years of experience analyzing complex data and monitoring global / customer KPIs

Working knowledge of S4 / HANA SAP for order management and supply

Experience in compiling forecasts and collaborating with internal stakeholders