Medical Assistant PRN / As Needed - Smithfield RI

Crossover Health Medical Assistant

Crossover Health is seeking a PRN / As Needed Medical Assistant for our new Smithfield RI clinic. The clinic is open Monday - Friday 8am-5pm so must have availability to cover shifts during those hours as we are not open on weekends or evenings.

Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. We've built an entirely new category of primary care providing one simple place to go for trusted carein person, online, anytime. We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spending, and deliver an unrivaled experience for employees near and far.

Job Responsibilities

The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery.

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of operations.
• Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient.
• Handle inventory, orders, and replenish medical supplies and materials.
• Administer medications, including injections in scope of practice.
• Handle multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication.
• Performs other duties as assigned

Work Experience

Required Qualifications

Preferred Qualifications