Customer Service Representative

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Health insurance

Paid time off

Benefits / Perks :

• Paid time off (vacation and / or sick days)
• Simple IRA
• Health benefits
• Growth potential : Ability to be promoted to CSR Manager after 90 days.
• Hourly pay plus commission / bonus
• Licensing paid by agency

Position Overview :

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!

Responsibilities :

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements :

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• People-oriented
• Detail oriented
• Proactive in problem-solving
• Able to learn computer functions
• Ability to work in a team environment
• A valid insurance license will be required; unlicensed applicants may apply if they are willing to pursue licensing upon selection.