Volunteer Center Manager

Job Description

Job Description

Description :

Mission : MANNA’s mission is to involve, educate, and unite people in the work of ending hunger in Western North Carolina

Vision : A hunger-free Western North Carolina

MANNA embraces a philosophy that recognizes and values diversity by creating an environment of mutual respect, transparency, and sharing of different opinions and ideas. MANNA’s goal is to attract, develop, retain, and promote a talented and diverse workforce in a culture where all employees will contribute to their fullest potential. The celebration of inclusivity and diversity is essential to helping MANNA achieve its mission to involve, educate, and unite all people in the work of ending hunger in Western North Carolina.

Position Summary :

The Volunteer Center Manager oversees our volunteer center and is responsible for

planning and running Volunteer Center projects as well as managing, leading and training staff and volunteers

(upwards of 100+ volunteers a day) while providing a meaningful and productive experience. Under the

supervision of the Director of Operations, this position performs various duties related to the rescue and

distribution of products to MANNA's service area using Feeding America guidelines while following good food

safety practices identified in the AIB standards for Distribution Centers. The Volunteer Center Manager provides

both leadership and oversight as well as hands-on, physical support working alongside our volunteers.

Our Volunteer Center Manager provides positive leadership and direction for our volunteer program, volunteer center staff team and volunteer center operations. This position works closely with other departments including the warehouse team, distribution team, mobile programs, food sourcing and development team. This role supervises the volunteer center staff to ensure the timely and safe completion of projects in the Volunteer Center throughout multiple shifts in a day.

Essential Duties and Responsibilities :

• Lead and manage our Volunteer Center staff team, plan and supervise volunteer projects, operate

warehouse equipment such as pallet jacks and forklifts to support the team in moving product.

loading and unloading trucks and organizing and cleaning the warehouse for maximum output by

volunteers.

Ensure all VC team members are trained on warehouse equipment.

center, prepare inventory and product reports, perform weekly inventory counts, and keep accurate

records.

statistics to groups and answer related questions

staff in accordance with OSHA, Feeding America, AIB, and Buncombe County Health Department;

MANNA Foodbank Offer Letter 2.28.202S

sanitation practices throughout MANNA Food Bank; Monitor compliance with all food repacking

regulations and state labeling requirements.

not limited to Reclaim, Youth Programs, Distribution, Transportation, Inventory, Resource Development.

Requirements : Qualifications :

This range could include High School diploma or equivalent combined with five years of experience up to a four-year degree with three years of experience.

Working Conditions : Work will be performed in a warehouse environment. This setting that can be at times, hot or cold depending on the season. The noise level in the work environment is moderate to moderately loud within the Warehouse

Physical Demands : This is a fast-paced hands-on physical work environment . The physical demands required are representative of those that must be met by the employee to successfully perform the essential functions of the job.

The physical demands of this position are considered medium work. While performing job duties the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to sit, stand; walk; and stoop, kneel, or crouch. The employee is occasionally required to climb or balance. The employee must regularly lift and move objects up to 25lbs. Specific vision abilities require the visual acuity to operate motor vehicles; close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus close visual acuity to perform activities including but not limited to preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading.

Functions also require the ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard, and to verbally communicate to exchange information.

Travel : Routine travel may be required within the service area. Current driver’s license required; copy of current auto insurance; and clean MVR required.

Schedule : Flexible schedule required, including some evening and weekends as needed. Typical schedule is Mon. – Fri. 8a – 4p with evening and weekend hours as needed. In instances of a federal, state or locally declared emergency or order, MANNA Foodbank is typically considered an essential service and emergency responder; all employees may be called upon to perform regular or emergent duties.

Compensation and Benefits : The starting pay for the Volunteer Center Manager is $56,778 - $59,932 annually. MANNA is also thrilled to offer a competitive and comprehensive benefits package :