Talent.com
Customer Service Representative I Onsite (Chester, VA)

Customer Service Representative I Onsite (Chester, VA)

TDB Communications Inc.Chester, VA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Details

Job Location

CCO CHESTER PROJ - Chester, VA

Position Type

Full Time

Education Level

High School

Salary Range

$15.82

Travel Percentage

None

Job Shift

Any

Job Category

Admin - Clerical

Description

Customer Service Representative SCA I (Onsite - Chester, VA)

Location : 12730 N Kingston Ave, Chester, VA 23836

Pay : $15.82 / hour + $1,000 new hire bonus & up to $2,200 in other potential bonuses + employer-paid benefits

Schedule : Full-time

Start Date : November 2025 Training Class

Company : TDB Communications, Inc. (Disabled Veteran-Owned Small Business)

About Us

TDB Communications, Inc. is a Disabled Veteran-Owned and SBA-certified HUBZone small business supporting high-impact federal programs. We are proud to be hiring for our contact center in Chester, VA , and are hiring full-time Customer Service Representatives (Level I) for our September 2025 class .

What We Offer

  • 10% shift differential for evening work (7 PM - 12 AM)
  • Performance-based bonuses
  • Employer-paid health, dental, and vision insurance
  • Paid training with opportunity for advancement
  • Build your career with a respected federal contractor

Training Schedule Options

  • AM Class : 7 : 00 AM - 3 : 30 PM, Monday-Friday
  • OR

  • PM Class : 4 : 00 PM - 12 : 30 AM, Monday-Friday ( Eligible for shift differential )
  • Post-Training Hours

  • Contact Center Hours : Sunday-Saturday, 8 : 00 AM - 10 : 00 PM
  • Assigned schedules at Hire! Shifts will vary and may include weekends and holidays
  • Job Responsibilities

  • Provide accurate, scripted customer service via phone and email
  • Assist callers with completing and submitting online forms
  • Log call outcomes, escalate as needed
  • Follow privacy and compliance standards
  • Participate in ongoing program training and updates
  • Qualifications

    Requirements

    Minimum :

  • High school diploma or GED
  • Clear English communication skills
  • Typing speed of 20+ WPM
  • 1 year of experience using a PC / Windows OS in a professional setting
  • Preferred :

  • 6+ months of customer service experience
  • Reliable, team-oriented, and comfortable following scripts
  • Ability to multitask and meet performance expectations
  • Additional Information

  • Background check and job skills assessment required
  • Communication may include text, phone, and email updates
  • Reasonable accommodations available on request
  • Equal Opportunity Employer

    TDB Communications is an Equal Opportunity Employer. We hire based on qualifications and merit and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, disability, age, veteran status, or any other protected status.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Chester, VA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Retail Customer Service Specialist

    Retail Customer Service Specialist

    Dick's Sporting GoodsGlen Allen, VA, US
    serp_jobs.job_card.full_time
    At DICK'S SPORTING GOODS, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedExRichmond, VA, US
    serp_jobs.job_card.full_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Wawa, Inc.Mechanicsville, VA, US
    serp_jobs.job_card.full_time
    Customer Service Associate (CSA).As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Service Representative

    Client Service Representative

    VCA Animal HospitalsColonial Heights, VA, US
    serp_jobs.job_card.full_time
    VCA Animal Care Associates is seeking an experienced Client Service Representative to join our AAHA-accredited practice in Colonial Heights, Virginia. At VCA Animal Hospitals, we take our mission st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep BoysPetersburg, VA, US
    serp_jobs.job_card.full_time
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Client Service Associate (Richmond, VA)

    Senior Client Service Associate (Richmond, VA)

    Raymond James FinancialRichmond, VA, US
    serp_jobs.job_card.full_time
    Advise clients about a range of banking products (including savings products, insurance products, consumer credits, and mortgages) that are suitable for the clients' needs or circumstances.Have dir...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Associate

    Customer Service Associate

    Holiday Barn Pet ResortsGlen Allen, VA, USA
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility!.Holiday Barn Pet Resorts is looking for a part-time Customer Service Associate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    WalgreensNew Kent, VA, US
    serp_jobs.job_card.full_time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Raising Cane'sGlen Allen, VA, US
    serp_jobs.job_card.full_time
    As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great customer service.In this role,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Specialist

    Customer Service Specialist

    ASCENDINGRichmond, VA, US
    serp_jobs.job_card.full_time
    Early-Stage Collections & Loss Mitigation Specialist.Seeking a customer-focused specialist to collect payments on early-stage mortgage accounts (12 months past due), resolve issues, and set up repa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Associate - Temporary

    Customer Service Associate - Temporary

    WalgreensRichmond, VA, US
    serp_jobs.job_card.full_time
    Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Virginia Department of Human Resource ManagementRichmond, VA, US
    serp_jobs.job_card.full_time
    Commonwealth Savers, formerly Virginia529, is an independent state agency that offers savings and investment programs to meet future financial goals, while providing meaningful work to our diverse ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Surety Client Service Specialist

    Surety Client Service Specialist

    Marsh McLennanGlen Allen, VA, US
    serp_jobs.job_card.full_time
    Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Roses Discount StoresAshland, VA, US
    serp_jobs.job_card.full_time +1
    As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Greeter

    Greeter

    WalmartWaverly, VA
    serp_jobs.job_card.full_time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarHopewell, VA, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeHenrico, VA, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Receptionist

    Service Receptionist

    GENERAL RV CENTERAshland, VA, US
    serp_jobs.job_card.full_time
    General Rv Center Job Opportunity.The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Service Agent (CD)

    Customer Service Agent (CD)

    Government JobsHanover, VA, US
    serp_jobs.job_card.full_time
    The incumbent receives and researches inquiries and / or payments related to County services.Depending on the position level and the department, Customer Service Agents perform tasks with a range of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service Professional

    Customer Service Professional

    WinebowGlen Allen, VA, US
    serp_jobs.job_card.full_time
    Provides customer service and support for Winebow's Customers, Sales Representatives and Sales Management.Processes new order transactions, completes order maintenance and credit adjustments, and a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30