A company is looking for an IT Technician (CGA Specialist).
Key Responsibilities
Troubleshoot and resolve device issues for remote staff, teachers, and customers
Diagnose and resolve complex educational workflow issues, documenting all steps
Provide reliable support to staff and students across multiple time zones
Required Qualifications and Education
1-3 years in IT support or systems administration, preferably in remote environments
Strong Microsoft 365 administration skills
Experience with Google Workspace, Zoom, and SSO / Identity platforms
Basic SQL knowledge is a plus
CompTIA A+ certification and a relevant bachelor's degree or diploma preferred
It Technician • Sioux Falls, South Dakota, United States