Manager Parcel Shipping

Manager, Parcel Shipping Transportation

Medline is a leading manufacturer and distributor of medical supplies, serving the healthcare industry with innovative products, outstanding service, and a commitment to improving patient outcomes. Medline continues to grow and evolve, delivering value to customers across the globe.

Position Summary

The Manager, Parcel Shipping Transportation is responsible for overseeing and optimizing Medline's parcel shipping, ensuring cost-effective and high-quality service for all parcel customer deliveries. This role requires deep expertise in small parcel shipping, including operational experience with national and regional parcel carriers. The manager will resolve service issues, build and maintain carrier relationships, negotiate terms and rates, and address operational challenges that impact customer delivery experiences with third-party parcel carriers.

Key Responsibilities

• Oversee and manage the company's cost and service-related activities for parcel freight shipping.
• Prepare and maintain data and reporting requirements related to parcel freight expense and service.
• Resolve service issues by interacting with Medline Sales, customers, and distribution centers.
• Facilitate improvements in parcel shipping operations by collaborating with engineering, central operations, and distribution center partners.
• Build and maintain strong relationships with parcel carriers.
• Negotiate terms and rates with carriers to optimize cost and service.
• Implement and leverage advanced analytics and BI tools (Tableau, Power BI, SQL) to drive actionable insights and continuous improvement.
• Drive digital transformation through TMS implementation, automation, and API integrations.
• Present parcel shipping strategies and performance metrics to executive leadership.
• Lead projects with quantifiable results that deliver value to the organization.
• Develop long-term transportation strategies including network optimization, scenario planning, and capacity forecasting.
• Champion last mile delivery optimization and carrier network strategy.
• Design and measure customer delivery experience, translating insights into operational improvements.
• Develop and execute risk management and business continuity plans for parcel shipping.
• Maintain a strong customer focus to balance service, quality, and cost efficiency.
• Ensure compliance with company policies and industry regulations.

Required Skills and Qualifications

Medline Culture and Values

At Medline, our culture is rooted in innovation, collaboration, and integrity. We are committed to continuous improvement and delivering exceptional value to our customers. Our team members are empowered to challenge the status quo, build strong relationships, and deliver results. We value leaders who act with purpose, inspire others, and drive meaningful change.

Disclaimer

All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s) / manager(s). This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position : $96,200.00 - $144,560.00 Annual. The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and / or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.