Senior Graphic Designer, Brand Campaigns Job at PetSmart Charities in Phoenix

Senior Graphic Designer, Brand Campaigns

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The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love. They work to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 4 departments including, Marketing, Creative, Communications, and our Loyalty & CRM team. Everyone brings their own point of view to create a unique experience for the pets and pet parents.

About the Location Collaborative & Flexible Work Environment : We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

About The Job As a Senior Graphic Designer , you’re a go-to collaborator who partners closely with designers, copywriters, and marketers to create compelling visuals that move fast and make an impact. You handle multiple projects with ease and deliver with speed and consistency. You take feedback with a growth mindset, adapt quickly, and always keep the bigger picture in mind. You’re not just checking boxes—you’re thinking strategically and pushing the work to be better. You’re fluent in Figma, Adobe Creative Suite, XD, and Mac OS, and you know your way around file prep, formatting, and production. Animation skills are a plus, and you’re always exploring ways to expand your creative toolbox. You’re proactive, resourceful, and ready to grow. Whether collaborating with a team or working independently, you show up with ideas, enthusiasm, and a commitment to delivering high-quality creative—every single time. Oh—and you love pets. Like, really love pets. You bring that same passion to the work because you know that when PetSmart wins, our furry friends do too.

Responsibilities

• Concept, design, and execute for all PetSmart’s brand across multiple platforms including but not limited to : web / app, emails, social media, gift cards, some packaging and print.
• Carry out Visual Design Strategy through PetSmart’s brand identity and Loyalty program guidelines to execute engaging creative.
• Work collaboratively with fellow team members and clients to produce creatively sound solutions.
• Be a trustworthy and reliable teammate. Be super quick on your feet, thrive under tight deadlines and high-pressure situations to produce amazing work that is consistently on-brand.
• Proactively and bravely provide insight to new technology and design trends. Create and manage all-sized projects and prioritize multiple requests at any given time. Strive to hit all deadlines, beating them wins you bonus points!
• Build strong relationships, effectively communicating with other designers, CDs, VP, project managers as well as clients.
• Present / sell your work while clearly addressing the creative reasons for your design decisions.
• Demonstrate advanced understanding of the creative objectives and needs of internal clients.
• Own your work from start to finish, know every facet of the PetSmart Loyalty program and have a deep desire to drive more engagement and loyalty member acquisitions.
• Handle post-production photography work as needed. Have a good grasp on how photography works into your design through choosing the right shot, cropping for the space and telling the best possible story.
• Contribute to all stages of creative process : from concept, through execution and some production, to delivery of final files.
• Proactively bring new and well-designed ideas to the forefront to elevate and expand our brand message.
• Ideate and execute with little oversight and iterate on your work based on feedback from creative leadership and stakeholders. Options win!
• Understand communication to your peers, your manager and Creative Ops is a mandate for success.

Required Skills And Experience

About The Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including :

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

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