Restaurant & Pool Bar Assistant Manager - Centro

Overview

Montelucia Resort and Spa

Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The propertys distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spains Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.

Job Description

The Food & Beverage Assistant Manager is to ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures in all areas of operations related to guest service experience for Centro and Pool service.

Responsibilities

• Supervision of all outlets during operation
• Assist in overall supervision of the department as outlined in manager's job description.
• Check staff punctuality and document call off and tardiness.
• Complete environmental checklist for dining room.
• Spot check liquor pars.
• Order daily supplies, utilize birchstreet
• Ensure that pre-shift meeting conducted with service staff on a daily basis for all shifts
• Train and ensure that service personnel follow designated service scenarios
• Train, coach and counsel and effectively communicate with all Outlets staff
• Assist in Outlets as necessary
• To monitor and critique the quality and consistency of the food product.
• Bring innovation and creative ideas and be able to plan ahead
• Maintain cleanliness and health code standards
• Handle guest comments and complaints and ensure guest satisfaction.
• Completed required MOS audits
• Stay on the floor during peak hours, communicate with guests and receive feedback. Monitor associate performance and assist as needed as well as guests experience.
• Examine food preparation and beverage presentation to ensure quality standards are met.
• Mini-Bar procedures.
• Maintain condition of all outlets
• Administrative responsibilities : such as payroll, scheduling, ordering, daily recaps, etc.
• Monitor food waste.
• Assist in completing inventory process and ordering necessary items
• Monitor labor and payroll costs.
• Check bar controls, shot glass use, red lining, bottles totally empty.
• Must be familiar with and adhere to all liquor liability laws :
• Dram Shop Act - Prohibiting the sale / service of alcohol to intoxicated guests. Monitor and control productivity of all Outlets (includes Restaurant, Room Service, Bar, and Crave). Proper scheduling according to business demands, etc.
• Assist manager in :
• Scheduling
• Forecast weekly
• Forecast monthly
• Completing weekly payroll
• Participate in interviewing new employees.
• Prepare maintenance requests and follow-up.
• Complete other assigned duties.
• Cost control
• Monitor food and liquor requisitions

Qualifications

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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