Clinical Programs Director

Title :   Clinical Programs Director (CPD)

FLSA Status : Exempt

Reports to CEO & President

Department : Member Services

Supervisory Responsibilities :  Yes

Travel : up to 50%

Date Created / Last Evaluated : 12 / 28 / 20

Summary :

The Clinical Programs Director (CPD) at the North Carolina Community Health Center Association (NCCHCA) serves as the state-level clinical representative for North Carolina’s Federally Qualified Health Centers (FQHCs).  This position plans, implements, and coordinates NCCHCA’s activities in support of FQHCs' clinical issues in keeping with our mission to “promote and support community-governed health care organizations and the populations they serve.”

The Clinical Programs Director provides technical assistance and arranges training for Federally Qualified Health Center providers and clinical support staff to ensure quality of care, improve health status outcomes, and reduce health disparities to ensure health centers are well-positioned for value-based care.  The CPD will develop clear and continuous forms of communication with FQHC providers, relevant federal, state, regional, and university partners, and facilitate / maintain collaborative relationships. The CPD will have an entrepreneurial spirit and grow the number of FQHC members served with an aspiration of providing defined care coordination services to providers outside of NCCHCA’s current scope, as approved by the CEO

The CPD serves as a member of NCCHCA’s Leadership Team, supervises all clinical staff, and ensures that clinical grant deliverables and member needs are met. This position will lead the clinical department staff to ensure excellence in meeting HRSA expectations, while having a strong vision for future clinical business development (ex,. fee for service options, care management, team-based car,e etc.) in alignment with CEO / Board priorities, while working to increase visibility and recognition of NCCHCA clinical services beyond being a ‘gatekeeper’ to member FQHCs. The Clinical Programs Director will work to integrate a clinical presence in other NCCHCA departments, working across silos and funding.

Minimum Qualifications : (Degrees / Certificates)

• Nursing license or degree in another clinical field required
• Master’s Degree in Public Health or health-related field, or bachelor’s degree with 5 years’ experience in patient care; experience in a Federally Qualified Health Center preferred
• Excellent written, verbal, and presentation skills
• Able to work independently, manage time, and produce deliverables
• Proficient in computer use – including but not limited to word processing, spreadsheets, email, databases, and internet searches
• Able to communicate effectively
• Self-directed and function independently while participating in and building a team environment
• Able to travel in-state and out-of-state, by car or airplane, on a regular basis
• Valid, unrestricted driver’s license

Preferred Qualifications and Abilities :

Priorities :

Supervisory Responsibilities :

a. Develop, implement, and evaluate a Care Management program that addresses the triple aims : improving patient experience, improving the health of populations, and reducing the per capita cost of health care.

a. Conduct an ongoing environmental scan of clinical training needs assessment survey of NC FQHCs.

Supervisory Responsibilities :

a. Develop, implement, and evaluate a Care Management program that addresses the triple aims : improving patient experience, improving the health of populations, and reducing the per capita cost of health care.

a. Conduct an ongoing environmental scan of clinical training needs assessment survey of NC FQHCs.

Ensure support is provided to Medical Directors, Pharmacy Directors, Dental Directors, Diabetes / ADA work group, and Quality Improvement work groups

a. Identify funding opportunities for clinical programs at NCCHCA and within health centers

Physical Demands :

Consistently working at the desk in front of the computer monitor, significant typing and data entry, the majority of the day is spent indoors and sitting.

Work Environment :

Typical office environment