Director of Outpatient Services

Director Of Outpatient Services

The Director of Outpatient Services provides leadership and strategic planning of the outpatient programs offered at the facility, including the direction, management, and supervision of day-to-day operations of the clinical programming and the clinical staff for the partial hospitalization and intensive outpatient program, ensuring programs meet the client needs, the facility's performance goals and objectives, and regulatory standards. Responsibilities include outpatient program development, family programming, oversight of the outpatient therapists, integrative therapies, and client engagement.

Essential functions :

• Provides initial treatment planning for clients based on assessment and coordinates any additional services needed and revises as necessary.
• Directs and oversees program operations, including budget management, developing marketing and strategic plans, and independent decision making for programs requiring clinical expertise. Develops, plans, and implements program goals, objectives, staff, resources, and equipment.
• Ensures that all clinical programming, staffing, and documentation is in accordance with facility policies and procedures and regulatory agencies. Ensures that all programming is clinically relevant and appropriate to client needs. Ensures that discharge plans and after-care for clients are arranged and appropriate.
• Develops and implements quality programming. Provides support and instruction as needed to direct care staff to ensure they adequately understand the treatment program and service delivery expectations to clients based on the clients' individual treatment plans and clinical needs.
• Leads a team of highly engaged members through hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation.
• Ensures all clinical staff conduct individual, group, or family therapy sessions as appropriate for treatment plan of the client, and collateral contacts and document all contacts in the medical record. Monitors and reviews discharge plans and after-care for clients by the clinical staff.
• Reviews and audits charts for documentation both quality and completeness.
• Provides support to clinical staff for treatment plans, treatment interventions for appropriateness. May provide case management, discharge planning or aftercare according to treatment plan.
• Provides clinical consultation, oversight of case planning and care coordination.
• Reviews caseloads regularly to ensure appropriate utilization of services.
• Provides onsite coverage for other programs when needed, develops and executes new programs according to market needs and may provide training, case consultation, and on call coverage during and after program hours as needed.
• Ensures procedures and workflow are consistent with organizational objectives, treatment protocols, regulations, and standards of care.
• Participates in treatment team meetings and collaborates with other staff to facilitate services for the client as appropriate to their treatment plan.
• Responsible for a limited caseload as needed.
• Maintains relationships with providers who are partners for follow-up care.
• May coordinate various clinical, psychosocial, or educational activities with clients and their families.

Education / experience / skills requirements :

Licenses / designations / certifications :

Supervisory requirements :

Why Raleigh Oaks Behavioral Health? Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an EOE. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.