Student Support Advisor

A company is looking for a Student Support Advisor to assist students throughout their educational journey.

Key Responsibilities

Provide support for new student enrollment and offer information on programs and funding options

Monitor student accounts and analyze data to identify and address academic and financial obstacles

Advocate for students by connecting them with resources and maintaining accurate documentation of interactions

Required Qualifications

Some college coursework required

A minimum of 1-year of exceptional customer service or advising experience in an educational setting

Proficiency in Microsoft Office suite and database software systems

Ability to work in a distraction-free environment with reliable internet access

Eligible to access and maintain the NSLDS system without being in default of Title IV Federal aid