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Head of Research And Development

Head of Research And Development

Sera SystemsDallas, TX, US
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Lead AI Innovation & Engineering Strategy | Head of R&D at High-Growth SaaS Company

About the Role

Sera Systems is seeking a visionary Head of Research and Development to lead our engineering and product teams into the next era of AI-powered SaaS innovation. This is a hands-on leadership role for someone who thrives at the intersection of technical excellence, product strategy, and organizational scale

You'll own the full product and engineering lifecycle—from roadmap to release—while embedding AI-first thinking , modernizing legacy systems, and driving velocity across pods. Reporting directly to the CRO, you'll help shape Sera into a category-defining platform for field service businesses.

What You'll Do

  • Set and execute the product + engineering roadmap aligned to company OKRs and customer impact.
  • Lead technical strategy across Ruby on Rails, React, and modern architectures.
  • Champion AI innovation , integrating LLMs, prompt engineering, and automation into workflows.
  • Modernize legacy systems , driving modular, scalable, and AI-native architecture.
  • Mentor and grow high-performing teams , including product managers and engineering leads.
  • Own delivery rituals , sprint planning, architectural reviews, and product validation.
  • Collaborate cross-functionally with GTM, CX, Design, and Executive leadership.
  • Drive measurable outcomes , from product velocity to platform stability and business growth.

What You Bring

  • 10+ years in full-stack SaaS engineering and product roles
  • 5+ years in senior leadership (Head of Product / Engineering, CTO, etc.)
  • 5+ years of hands-on Ruby on Rails experience
  • 3+ years operationalizing AI / ML in commercial products
  • Proven success launching products or overhauling systems that scaled revenue or unlocked new markets
  • Experience in fast-paced environments (
  • Strong communicator across technical and non-technical audiences
  • Passion for building scalable, ethical, and explainable AI systems

    • Tech Stack & Tools

  • Languages & Frameworks

    • Ruby on Rails, React, JavaScript / TypeScript, Golang

  • DevOps

    • GitHub Actions, Docker, Kubernetes, AWS / GCP

  • Testing

    • RSpec, Cypress, Selenium, Jest

  • Monitoring

    • Datadog, New Relic, Sentry

  • Collaboration

    • Jira, ClickUp, Confluence, Notion, Slack

  • Security

    • Snyk, SonarQube, OWASP practices

    Why Join Sera?

  • Lead a high-impact transformation at a high-growth SaaS company
  • Work directly with executive leadership to shape product and technical strategy
  • Build and scale AI-native systems that solve real-world problems
  • Join a culture of innovation, velocity, and continuous learning
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    Head Of Development • Dallas, TX, US

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