IT Administrator

Overview

IT Administrator role at Yaskawa America, Inc. - Drives & Motion Division. Administer and maintain Google Email and messaging systems, Cisco-based telecommunications and unified communications infrastructure, and Microsoft products. Manage IT equipment lease agreements, IT-related contracts including software licenses, hardware purchases, cloud services, and vendor agreements.

Responsibilities

• Email, Messaging and Collaboration : Administer, configure, and maintain email platforms (e.g., Microsoft Exchange, Office 365, Google Workspace); ensure reliable operation, performance, and integrity of email services; provide advanced technical support and enforce compliance policies.
• Perform routine maintenance, monitor for security threats, investigate incidents, and respond to email-related breaches; diagnose and resolve email delivery and routing problems.
• Manage collaboration tools like Microsoft Teams, Google Meet, or other platforms.
• IP Telephony : Administer and maintain Cisco Unified Communications Manager; manage IP phone user accounts (adding / modifying / removing users, assigning phone numbers, extensions, voicemail settings, authentication).
• Diagnose and resolve issues related to IP phones, softphones, gateways, call routing, and voicemail; monitor system performance and conduct routine maintenance for optimal operation.
• Coordinate with external vendors and service providers for new numbers, porting requests, etc.

Qualifications

Seniority level

Employment type

Job function

Industries

Note : This refined description removes extraneous boilerplate and focuses on responsibilities and qualifications for the IT Administrator role.

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