Talent.com
Director, Revenue Operations

Director, Revenue Operations

DashlaneNew York, NY, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Director, Revenue Operations

Dashlane's mission is to deliver the credential security every business and employee needs to thrive. Millions of consumers, and over 25,000 brands worldwide, such as Michelin, Air France, and Forrester, trust Dashlane for industry-leading innovations, patented zero-knowledge security, and an unmatched user experience. Founded in Paris, Dashlane has since established offices in New York and Lisbon, and has grown to more than 300 Dashlaners globally.

We are looking for a Director of Revenue Operations to be the central nervous system for our go-to-market (GTM) organization as we accelerate B2B growth and extend the reach of our one-of-a-kind credential protection platform. This is a unique opportunity to own a critical function and partner with leadership across Sales (both Touch and Channel), Marketing, Customer Success, Finance, and Data & Analytics to architect and execute our growth strategy. If you're a results-oriented individual who is passionate about creating scalable processes, leveraging technology (including AI), and using data to make informed decisions, this role is for you.

As Director of Revenue Operations, you will be a key member of the leadership team, responsible for building a best-in-class RevOps function that directly fuels our aggressive growth agenda. You will be tasked with leading all aspects of sales, marketing, and customer success operations, as well as Deal Desk. You will be accountable for a wide range of responsibilities, from the administration of our GTM technology stack and ensuring data hygiene, to strategic planning and forecasting. Ultimately, you are a force multiplier, enabling our GTM teams to operate more efficiently, scale our processes, and ultimately achieve our mission of becoming the leading credential protection provider for enterprises. You will be the lynchpin that connects our GTM functions, Finance, and Data Teams, ensuring alignment and maximizing our impact on company revenue goals. You will lead a team, responsible for forecasting, building and applying rules of engagement, top of funnel to pipeline analytics, compensation modeling, and systems (CRM, automation, enablement tools). You are intellectually curious, proactive, and empathetic leader who thrives in a high-impact, fast-paced cyber security environment and is passionate about turning insights into action.

This role can be based in either our New York or Burlington, MA offices, depending on work authorization, and with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds : the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections, while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.

At Dashlane You Will :

  • Drive Strategic Planning and Forecasting : Lead the development and administration of variable compensation plans, orchestrate sales and renewal pipeline reviews with leadership, and deliver overall revenue forecasts. Ensure pipeline hygiene is consistent with our defined sales process and methodology. Develop and implement regular reporting of key performance metrics to support forecasting including funnel analysis and pipeline management.
  • Lead High Priority GTM Initiatives : Partner with leaders throughout Dashlane to build business cases for potential investments. Present insights and recommendations to senior leadership, and drive the "follow through" of those recommendations to ensure smooth execution with a diverse array of cross-functional partners. Identify opportunities for improvement throughout GTM, including business process architecture, org structure, goal / quota setting, sales incentive design, market segmentation, and strategic planning.
  • Champion Operational Excellence : Lead and contribute to key GTM programs in support of company strategy, collaborate with cross-functional stakeholders to identify process bottlenecks, and leverage systems and tools to streamline operations. This includes optimizing our marketing and channel funnels and developing a scalable outbound motion.
  • Manage Systems and Tools Administration : Own the administration, vendor management, and evaluation of our GTM technology stack, including Salesforce, sales and CS tooling, and marketing platforms. Maintain Salesforce as the central hub for our revenue operations, ensuring data accuracy and seamless integration with other systems like NetSuite.
  • Own GTM Data, Analytics, & Reporting : Build and manage core GTM dashboards, develop key performance indicators (KPIs) for sales, channel, marketing, and customer success, and analyze funnel analytics to inform strategy. You will also be responsible for ensuring data hygiene, completeness, and accuracy across all revenue-related systems.
  • Ensure Go-to-Market Efficiency : Programmatically review pipeline with sales representatives to improve efficacy and define what qualifies as "clean" pipeline. Measure the outcomes of changes to our Rules of Engagement and actively scan the environment for cutting edge tools that could support improved efficiency, scalability, repeatability, and cost optimization.
  • Optimize the Post-Sales Customer Experience : Lead the administration and optimization of our customer support technology (e.g., Zendesk, ADA) to improve efficiency and reduce ticket resolution times. Utilize support data, such as ticket volume and sentiment analysis, to provide valuable insights that inform our product roadmap, mitigate churn risk, and improve the overall customer experience.
  • Leverage AI for Continuous Improvement : Spearhead the integration of AI-driven automation and tooling (e.g., Rattle AI) into our workflows to increase data capture, highlight risks, and reduce administrative burdens on GTM teams. You will also be responsible for implementing AI SDRs to supplement sales team efforts with high-volume outreach and targeted campaigns.

Requirements :

  • 6+ years of Business / Sales / Marketing / Revenue Operations experience in a Software-as-a-service (SaaS) startup environment.
  • 2+ years of experience with expert proficiency level with Salesforce.
  • We're Also Looking For :

  • Excellent communication and facilitation skills, proven track record of building strong relationships.
  • Strong business acumen and the ability to successfully navigate and influence strong personalities within a complex business environment.
  • Expert proficiency level with Sales Engagement tools (Outreach, Gong, etc.).
  • Expert proficiency level with Marketo and Salesforce.com.
  • Expert proficiency level with BI tools (MS Excel, SQL, R, Tableau, Looker, etc.).
  • Strategic consulting experience
  • High attention to detail while handling multiple, simultaneous projects under deadline pressure.
  • Salary Range : The salary range for this position is $180,000.00 - $225,000.00. Our salary ranges are based on paying competitively for our size and industry, and are one part of total compensation package that also includes benefits, and other opportunities at Dashlane. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to other Dashlaners. We expect the majority of the candidates who are offered roles at Dashlane to fall healthily throughout the range based on these factors.

    Diversity, Equity, Inclusion and Belonging at Dashlane : As a truly international companyfounded in France and distributed across France, US and PortugalDashlane thrives off diverse perspectives. We value all aspects of diversity : gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs. See more about this here.

    serp_jobs.job_alerts.create_a_job

    Director Revenue • New York, NY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Senior Manager, Revenue Operations

    Senior Manager, Revenue Operations

    David EnergyNew York, NY, US
    serp_jobs.job_card.full_time
    Senior Manager Of Revenue Operations.We are seeking a dynamic Senior Manager of Revenue Operations to own and scale our revenue operations function. This role requires a hands-on leader who can oper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Manager, Revenue Operations

    Senior Manager, Revenue Operations

    WagmoNew York, NY, US
    serp_jobs.job_card.full_time
    Wagmo is seeking a Senior Manager, Revenue Operations to optimize Sales processes, systems, and data flows to maximize revenue and operational efficiency. You will design and manage Go to Market tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director, Revenue Operations

    Director, Revenue Operations

    ArketaNew York, NY, US
    serp_jobs.job_card.full_time
    Director Of Revenue Operations.Arketa is building the operating system for modern fitness and wellness.Our mission is to make wellness more accessible by empowering studios and wellness entrepreneu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Revenue Operations Manager

    Revenue Operations Manager

    RetoolNew York, NY, US
    serp_jobs.job_card.full_time
    Nearly every company in the world runs on custom software : Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director, B2B Revenue Operations

    Director, B2B Revenue Operations

    OpteryNew York, NY, US
    serp_jobs.job_card.full_time
    The Director of B2B Revenue Operations will be Optery's first team member focused entirely on B2B revenue operations.This is your opportunity to build out a revenue operations function and GTM tech...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Manager / Director of Revenue OperationsNew York, NY

    Sr. Manager / Director of Revenue OperationsNew York, NY

    CoastNew York, NY, US
    serp_jobs.job_card.full_time
    Manager / Director Of Revenue Operations.Coast is re-imagining the trillion-dollar U.B2B card payments infrastructure, with a focus on the country's 500,000 commercial fleets, 40 million commercial v...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Revenue Operations Manager

    Revenue Operations Manager

    RhoNew York, NY, US
    serp_jobs.job_card.full_time
    We are hiring a Revenue Operations Manager to serve as the highest-leverage operator across our entire GTM function.You will be the strategic backbone for sales, growth marketing, customer success,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Revenue Operations Lead

    Revenue Operations Lead

    CapchaseNew York, NY, US
    serp_jobs.job_card.full_time
    Capchase Revenue Operations Lead.Capchase is the #1 platform for vendor financing in tech.We help software and hardware vendors offer flexible installment payments as part of the sales process, imp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Manager, Revenue Operations

    Manager, Revenue Operations

    HHAeXchangeNew York, NY, US
    serp_jobs.job_card.full_time
    HHAeXchange is the leading technology platform for home and community-based care.Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Founding Revenue Operations

    Founding Revenue Operations

    Basis AINew York, NY, US
    serp_jobs.job_card.full_time
    Founding Revenue Operations Leader.Basis equips accountants with a team of AI agents to take on real workflows.We have hit product market fit, have more demand than we can meet, and just raised $34...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Revenue Operations Manager

    Revenue Operations Manager

    Inspira EducationNew York, NY, US
    serp_jobs.job_card.full_time
    Inspira Education Group is one of the fastest-growing edtech startups in the US.We started with a simple mission to democratize access to high-quality coaching so that every student in the world ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Director, Revenue Operations

    Senior Director, Revenue Operations

    On LocationNew York, NY, US
    serp_jobs.job_card.full_time
    Senior Director Of Revenue Operations.We are seeking a Senior Director of Revenue Operations to act as the strategic right hand to the Chief Revenue Officer (CRO) and a central architect in shaping...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Corporate Director of Revenue Management

    Corporate Director of Revenue Management

    EOSNew York, NY, US
    serp_jobs.job_card.full_time
    Corporate Director of Revenue Management.The Corporate Director of Revenue Management is responsible for the analysis of revenue maximization efforts in an identified cluster of EOS hotels.This pos...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director, Revenue Operations

    Director, Revenue Operations

    Diligent CorporationNew York, NY, US
    serp_jobs.job_card.full_time
    We are seeking a strategic, data-driven leader with a deep understanding of sales processes, marketing strategies, and customer success to join the GTM Strategy and Operations team.The Director, Re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director, Revenue Operations

    Director, Revenue Operations

    UnitedMastersBrooklyn, NY, US
    serp_jobs.job_card.full_time
    Director of Revenue Operations.UnitedMasters is building a marketplace that connects artists, brands, and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of buildin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Revenue Operations Manager

    Revenue Operations Manager

    Sigma ComputingNew York, NY, US
    serp_jobs.job_card.full_time
    The role : Revenue Operations builds and scales a unified GTM engine spanning across our Sales & Customer Success teams globally. You will act as a strategic advisor and operational partner to the Am...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Revenue Operations

    Revenue Operations

    LevelpathNew York, NY, US
    serp_jobs.job_card.full_time
    Join our Revenue Operations team at Levelpath, where you will architect and scale the operational backbone of our global GTM organization. This role blends strategic planning with hands-on execution...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Revenue Operations Manager

    Senior Revenue Operations Manager

    SetpointNew York, NY, US
    serp_jobs.job_card.full_time
    Senior Revenue Operations Manager.Behind many of life's biggest financial decisionsbuying a home, securing a mortgage, or financing a businessis a complex network of credit relationships.Setpoint i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30