Talent.com
Contact Center Representative

Contact Center Representative

Abri Credit UnionJoliet, IL, USA
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Contact Center Representative

As our Contact Center Representative , you will :

  • Research and resolve account related inquiries that are submitted by phone, email or online services.
  • Monitor and maintain all aspects of online services, including e-statements and online banking. Processes daily and monthly reports.
  • Work effectively with all other departments to resolve members inquires in a timely manner.
  • Pull in all online form submissions for various products and services and forward on to the proper department to review.
  • Process all member requests for credit union products and services received through online banking.
  • Take initiative to help others in all departments by supporting a group effort to provide the best member service possible.
  • Actively cross-sell credit union products and services and enthusiastically participates in all marketing promotions
  • Participate in appropriate training and receives necessary education to remain knowledgeable in all service areas

Requirements :

  • High School Graduate, associate's degree preferred
  • Two-year customer service experience – credit union preferred
  • Excellent knowledge of savings, lending and online programs offered by most financial institutions
  • Excellent written and verbal communication skills
  • Strong organizational skills with ability to prioritize workload
  • Able to work without close supervision independently as well as within a team environment
  • Intermediate knowledge of Microsoft Windows, Word, Excel, and Outlook
  • Ability to successfully cross-sell credit union products and services
  • Thorough knowledge of account ownership and classifications, loans products, share drafts, share certificates, individual retirement accounts, Visa, Audio Response Teller, ATM's, payroll deductions, Home Banking, and ACH / direct deposit programs

    • Benefits :

  • Our 401k Match is as high as 7.98%
  • We offer Blue Cross health insurance with up to 90% employee / 70% dependent premiums paid
  • accrue 12 days of vacation per year
  • 5 days of personal leave per year
  • 13 paid holidays per year
  • Our dress code is relaxed, business casual and company logo wear
  • We have a team of trainers to get you ready to be fabulous on the job!

    • Hours :

    Mon-Fri 8 : 00am-6 : 00pm

    Saturday (rotating) 9 : 00am-1 : 00pm

    EOE

    Job Posted by ApplicantPro

    serp_jobs.job_alerts.create_a_job

    Contact Center Representative • Joliet, IL, USA

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.new
    Parking Call Center Representative- 2nd shift

    Parking Call Center Representative- 2nd shift

    ABM IndustriesChicago, IL, US
    serp_jobs.job_card.full_time
    We are seeking a motivated and experienced Call Center Operator to join our dynamic customer service team.As a Call Center Operator, you will be responsible for overseeing day-to-day operations, be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Financial Center Manager

    Financial Center Manager

    Bank of AmericaChicago, IL, US
    serp_jobs.job_card.full_time
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Contact Center Telephony (Genesys)- Project Manager

    Contact Center Telephony (Genesys)- Project Manager

    E-SolutionsSchaumburg, IL, US
    serp_jobs.job_card.full_time
    This is related to the acquisition integration work as client acquired AIG's Travel Guard business.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Representative Agent Work At Home - Part Time Paid Panelists

    Call Center Representative Agent Work At Home - Part Time Paid Panelists

    ApexFocusGroupChicago, IL, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative, 1st Shift

    Customer Service Representative, 1st Shift

    Circle KJoliet, IL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Contact Center Representative

    Bilingual Contact Center Representative

    The LaSalle NetworkNaperville, IL, US
    serp_jobs.job_card.full_time
    Bilingual Contact Center Representative.We are seeking a dedicated and customer-focused Bilingual Contact Center Representative to join our team. This onsite role requires strong communication skill...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Representative

    Call Center Representative

    NuMark Credit UnionJoliet, IL, US
    serp_jobs.job_card.full_time
    Are you a problem-solver looking to make a positive difference in the financial lives of your community members? Are you sales-driven with a desire to provide top-notch customer service while earni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Senior Representative

    Call Center Senior Representative

    NTT DATAChicago, IL, US
    serp_jobs.job_card.full_time
    Call Center Senior Representative.NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    CT Technologist - CATSCAN - Relocation Assistance Available

    CT Technologist - CATSCAN - Relocation Assistance Available

    Presbyterian Healthcare ServicesCoal City, UT, US
    serp_jobs.job_card.full_time
    Overview : Presbyterian is seeking a skilled and compassionate CT Tech to join our radiology department.The ideal candidate will have a strong technical background, excellent patient care skills, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Work From Home

    Work From Home

    Kelly ServicesSouth Wilmington, IL
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Center Operations Director

    Center Operations Director

    ChenMedOak Lawn, IL, US
    serp_jobs.job_card.full_time
    Associate Center Operations Director.We're changing lives every day for both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative, 2nd Shift

    Customer Service Representative, 2nd Shift

    Circle KBerwyn, IL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative, PT 2nd Shift - Weekends

    Customer Service Representative, PT 2nd Shift - Weekends

    Circle KDarien, IL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative, 3rd Shift

    Customer Service Representative, 3rd Shift

    Circle KMontgomery, IL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    VP, Investment Management (Data Center experience)

    VP, Investment Management (Data Center experience)

    Blue OwlChicago, IL, US
    serp_jobs.job_card.permanent
    Blue Owl (NYSE : OWL) is a leading asset manager that is redefining alternatives.With over $250 billion in assets under management as of December 31, 2024, we invest across three multi-strategy plat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Vendor Performance (Contact Center Operations) Published

    Manager, Vendor Performance (Contact Center Operations) Published

    Oncourse Home SolutionsNaperville, IL, US
    serp_jobs.job_card.full_time
    Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Manager, Vendor Performance (Contact Center Operations) Published (Naperville)

    Manager, Vendor Performance (Contact Center Operations) Published (Naperville)

    Oncourse Home SolutionsNaperville, IL, US
    serp_jobs.job_card.part_time
    Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    The LaSalle NetworkNaperville, IL, US
    serp_jobs.job_card.full_time
    We are seeking a dedicated and customer-focused Call Center Representative to join our team.This onsite role requires strong communication skills, problem-solving capabilities, and a passion for as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30