Lead UX Designer

25% Travel required. Must be local to Amtrak’s Northeast Corridor, specifically near Wilmington, DE, NYC, D.C., or Philadelphia. Train travel is required to support local workshops and engage with employees on premise and on trains. The opportunity also requires in-person participation for PI Planning activities that happen quarterly, 2-3 days in / near our Northeast Corridor

This candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs.

Responsibilities

• Ensure that established design standards are consistently and appropriately applied within design work
• Engage with product management, engineering, business stakeholders, and third-party vendors to understand project
• Develop and present documentation, user flows, annotated wireframes, and interactive prototypes
• Leverage user testing make product improvements

Qualifications