Program & Customer Service Administrator

Job Description

Job Description

Job Title : PROGRAM & CUSTOMER SERVICE ADMINISTRATOR

Company : Custom Control Sensors, LLC

Location : Phoenix, AZ

Employee Type : Full Time – Non-Exempt

Industry : Manufacturing, Aerospace

Education : Must possess a High School Diploma or a GED. Bachelors preferred.

Experience : 2+ years of experience in a professional office, program coordination and / or customer service role.

We’re seeking a highly organized, people-oriented multitasker to join our team in a dynamic hybrid role that combines Program Administration with Customer Service . This position is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and can seamlessly manage internal coordination while delivering exceptional client support.

You’ll be the operational linchpin—ensuring programs run smoothly, purchase orders are processed accurately, and customers receive timely, professional service. You’ll also play a key role in export compliance and cross-functional collaboration.

Company Overview

Custom Control Sensors, LLC (CCS) is a global leader of pressure, temperature, and liquid flow switches and sensors for the Aerospace, Defense, and Industrial markets. Since 1957, we have provided high-reliability electro-mechanical devices that utilize the "DUAL-SNAP" action disc spring principle we pioneered.

We are AS 9100 and ISO 9001 certified. Industrial Product certifications include UL, CSA, ATEX, GOST, CCC and IECEx.

We are growth-orientated, and dedicated to the continued cultivation of a vibrant, energetic work environment. Fostering interaction and collaboration between all associates, connection with our customers, and opportunity for creativity is our primary focus.

Benefits

• Medical
• Dental
• 401k with Match
• Employer funded Life Insurance and Long-term Disability
• Voluntary Short-term Disability
• Sick and Vacation Leave
• 9 Paid Holidays

Job Description :

Under general supervision, employee performs all duties associated with customer service and sales in a polite, empathetic and professional manner. Exercises independent judgment and discretion in communicating with customers to ensure satisfaction while adhering to company policies and industry standards.

Key Responsibilities :

Program Administration Responsibilities

Customer Service Responsibilities

Skills and Requirements :

EEO M / F / D / V

Custom Control Sensors, LLC. is an Equal Opportunity employer. All qualified applicants for employment shall receive fair and equal treatment regardless of their race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, religion, creed, sex / gender, marital or registered domestic partnership status, age, national origin or ancestry, citizenship, pregnancy, childbirth, breastfeeding or related medical conditions, mental or physical disability (including HIV and AIDS), medical condition including genetic information or characteristics (including those of family members), sexual orientation, veteran or military status, gender identity, gender expression, transgender status or any other basis protected by federal, state or local law, ordinance or regulation. The policy not to discriminate includes, but is not limited to, advertising for positions, recruiting, hiring, placement, promotion, transfer, rates of pay, discipline and termination.